!! HELP !! BEEPING PDC - RAID FAULT

[SYSMAN_MK]

I have come into one of my schools this morning to find that the PDC is beeping. Gave it a reboot and it turns out the RAID controller reports a degraded array!!

The array has 3 drives striped - its a DELL Poweredge 1800

Drive 00 is reporting failed, 01 and 02 are reported as ready. Have tried reseating the drive - no change. Have changed the drive to empty bay 04 and the RAID controller BIOS reports it as ready.

Does this mean it is the HDD that is faulty or the controller? What are my options?

Also anyone no how to stop the card beeping!!

Cheers

[SYSMAN_MK]

Right have managed to disable the speaker. The Server is using RAID 5 with 3 stripes.

[Geoff]

replace the drive.

[SYSMAN_MK]

Well after speaking to DELL and running some diags over the phone they sya the drive is fine. So am currently rebuilding the drive as we speak. So fingers crossed.

[pete]

The speaker will keep beeping until you restart the server / dell openmanage services. Openmanage will detect the new drive but claim the old one is still there (and faulty) IIRC.

[Lord_Edam]

Our Exchange server had a similar problem.
ran the diags, rebuilt the array worked fine for three weeks.
then it went again.

turns out there is a known problem with dell SATA controller cards. Can't remember the links right now, but the dell forums would have more info - once you've got your server running again make a decent backup and talk to Dell about getting the controller swapped.

[john]

I would change that drive out, I had one go in a HP RAID Array, the machine doesn't boot till I check it out, the HDD claimed it was ok when I stuck it in another server to test, but it soon failed in that one as well then after a trusty tap on my desk the "bin" light now illuminates to keep the dudes at HP happy Thankgoodness for RAID Arrays, the saviour of my life

[webman]

Right have managed to disable the speaker.

And here was me thinking that 'BEEPING' was covering up some form of expletive

[bizzel]

If a hard drive seems faulty, whether it tests okay or not, chuck it and swap it out. I'm not sure how Dell can tell that the drive is alright over the phone!