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Hardware Thread, HP LaserJet P2055DN's going offline and not responding in Technical; The problem started out of the blue here at our school 2 weeks ago, I would really appreciate the DL ...
  1. #286

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    The problem started out of the blue here at our school 2 weeks ago, I would really appreciate the DL link to the beta firmware!

    Thanks for helping us out, mate!

  2. #287

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    We are seeing this problem but not on our 2055DN's but on our 2015 lasers. Anyone else seeing the same or got a solution to this on 2015 laser printers?

  3. #288

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    Firmware issue

    Quote Originally Posted by ZeroHour View Post
    bulldog5046/sjl I have sent you a PM with details about the firmware. Please post your success/failure or PM me.

    If anyone else want to try it out (at your own risk btw) then PM me or post a message here.
    Hi Zero,

    Seems incredible but this issue continue for so long. I am using the 20101025 firmware and have the same problem of it going to sleep. Only bought thing 1 month ago.

    Would you send the link for the beta firmware too plez (bizarre still beta) I just left the HP web site and could only find the 20101025 firmware on their site

  4. #289

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    Daft question here, is the NIC on the printer set to turn off/sleep if it is inactive? I had the same problem, told it to stay online unless physically switched off at the base unit or by the wall.

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    Quote Originally Posted by nephilim View Post
    Daft question here, is the NIC on the printer set to turn off/sleep if it is inactive? I had the same problem, told it to stay online unless physically switched off at the base unit or by the wall.
    Good question, I did think i had been thru all the settings and could not locate one like you describe. Where did you see that setting of turn off?

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    Thumbs up Beta link please.

    Hi Zerohour,



    I've had the same wack issue with 2 x units onsite , if I could get the link to the beta firmware it would be much appreciated as it is driving the Dr's insane.


    Cheers,


    GZDSupport.

  7. #292

    ZeroHour's Avatar
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    Hi
    I have sent out details so if you dont have a PM from me please post here.

    RE: 2015, there is a bug in the firmware where it loses settings which is fixed via a usb firmware update.

  8. Thanks to ZeroHour from:

    DaveP (5th October 2011)

  9. #293

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    Quote Originally Posted by ZeroHour View Post
    ...RE: 2015, there is a bug in the firmware where it loses settings which is fixed via a usb firmware update.
    I have had a look at the HP site and I cannot find the firmware update. Could you post a link to the page where I can download it?

    Many thanks.

  10. #294

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    Quote Originally Posted by DaveP View Post
    I have had a look at the HP site and I cannot find the firmware update. Could you post a link to the page where I can download it?

    Many thanks.
    Although HP's site has removed the link I have found this Hewlett-Packard LaserJet P2015 firmware upgrade 20080312 which sounds like it.

    The address is crazy hxxp://www.hp.com/pond/firmware/hidden/P2015FWUpg20080312.html lol from their own customers.... fail hp, simply fail

  11. Thanks to ZeroHour from:

    DaveP (5th October 2011)

  12. #295

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    Quote Originally Posted by ZeroHour View Post
    Although HP's site has removed the link I have found this Hewlett-Packard LaserJet P2015 firmware upgrade 20080312 which sounds like it.

    The address is crazy hxxp://www.hp.com/pond/firmware/hidden/P2015FWUpg20080312.html lol from their own customers.... fail hp, simply fail
    Thanks. I will give that a go.

    Edit: Use this firmware update with caution: I followed the instructions and heeded the warnings but it still killed my printer.
    Last edited by DaveP; 5th October 2011 at 02:28 PM. Reason: Add detail to the post.

  13. #296

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    Hi ZeroHour

    Would really appreciate the beta update if you dont mind. Many thanks.

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    This worked instantly on our 2008 R2 print server

    Printers and Faxes>

    Right Click on Printer

    Select Printer Properties

    Select Ports tab

    Select Configure Port

    Uncheck SNMP Status Enabled

  15. #298

    ZeroHour's Avatar
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    Quote Originally Posted by Triumph5ta View Post
    This worked instantly on our 2008 R2 print server

    Printers and Faxes>

    Right Click on Printer

    Select Printer Properties

    Select Ports tab

    Select Configure Port

    Uncheck SNMP Status Enabled
    Hi
    Just to say doing that simply disables it checking the status of the printer, it doesnt actually mean everything is working. Printers will never report offline status if SNMP is off.

  16. #299

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    We just started having this problem with some 2055's and Windows 7 Pro. After reading the last 20 pages, sounds like I need the beta update. Could I please have this? Any help would be greatly appreciated. Thanks.
    Greg

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    Hi ZeroHour

    Any chance of getting the link to the beta firmware - we have exactly the same problem with a printer here...

    Thanks
    Dan

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