HP LaserJet P2055DN's going offline and not responding

[schleudertrauma]

It's a bummer, the first part of the day it looked very good but all the printers with the new firmware went offline a few hours ago. So 20101025 doesn't do the job and I'd really appreciate a download link to the beta firmware.

I'll test the beta and if this doesn't help I'll ask the contractor to take the machines back.

[justjohn]

I could really use this beta firmware. We are chasing ghosts on our network. Something happened when we installed several of these printers. The printer are experiencing the offline issue and we suspect the other ghosts might belong to these printers.

Can you send me the link?

[rbance]

Hi all,

We fixed this problem at our school by looking at the network broadcast domains. I think zerohour was on the right track in an earlier post when he mentioned he saw something going on with some packets on the network.
By creating a separate printer vlan, we effectively stopped the rogue packets from sending these printers to sleep (our best guess). We no longer see this problem with our HP2055DN or any other printer for that matter.....

I am certain it is a combination of this....I have not had a problem since.....I am thinking the firmware upgrade updates the network stack on these things...

[ZeroHour]

A batch of pm's will be going out with the firmware, sorry for the delay we have had a lot of things on lately.

rbance: yeh its something with broadcasts, the firmware cures the issue but a separate vlan would similarily fix the issue albeit a huge amount of work

[schleudertrauma]

Thank for your PM. I recently installed the beta on one of my printers. Let's see how this works.

[fsscco]

Hello ZeroHour,

please help me with your firmware.

Thanks a lot

[dwestbrook35]

Hey ZeroHour -

I'm running into this same problem and also need that magic beta firmware link. If you could send it my way, I'd really appreciate it!

Thanks a bunch!

[ZeroHour]

You should both have PM's with details

[icare2much]

ZeroHour it sounds like this really works. We've had issues with these printers for ages and I would love info on the new firmware could you let me know link please? It would be much appreciated

[guitardude0202]

Hey zerohour, I got this job I have to do and I need that beta firmware download. Think you can PM me asap? Thanks.

[luke3026]

Hi,
We're having similar issues with our P2055's and would love to try the beta firmware.

Thanks,
Luke

[ambush123]

Hey Zero hour I too have the same issue as everyone else with my HP 2055. Can you please send me the link to the golden firmware? Thanks.

[baloobear46]

Hey zerohour,

I have the same problem with our printer here, is there any chance I could have a link to the beta firmware.

Much appreciated in advance.

James

[PhoenixRebirth]

I would also like to try this magic firmware of yours ZeroHour if it would be possible?

Thanks!

[ZeroHour]

Details sent, sorry for the delay, was away in the USA for a bit for work.