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Hardware Thread, HP LaserJet P2055DN's going offline and not responding in Technical; Sent PM. On a side note, welcome all to EduGeek, I hope you enjoy your stay and find us useful...
  1. #181

    ZeroHour's Avatar
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    Sent PM.

    On a side note, welcome all to EduGeek, I hope you enjoy your stay and find us useful

  2. #182

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    Hi ZH,
    Great work! We've been suffering with this for a while. Could you please also send me the link to the Beta Firmware.
    Many Thanks

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    Hi all,

    We fixed this problem at our school by looking at the network broadcast domains. I think zerohour was on the right track in an earlier post when he mentioned he saw something going on with some packets on the network.
    By creating a separate printer vlan, we effectively stopped the rogue packets from sending these printers to sleep (our best guess). We no longer see this problem with our HP2055DN or any other printer for that matter.....

  4. #184

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    beta firmware

    Hello

    could you please send me the firmware?

    thanks

  5. #185

    ZeroHour's Avatar
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    Sent another batch of PM's out.

  6. 2 Thanks to ZeroHour:

    Mike6 (7th April 2011), slyoldfox (29th March 2011)

  7. #186

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    Zero Hour, I've been having the same problem with a 2015 at a school I'm in charge of. Could I get a copy of that beta firmware as well? Thanks.

  8. #187

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    We are having this issue with all our 2055s. Is the firmware still beta of have HP released it on their website yet? If not, can you fire me a copy @ZeroHour please?

  9. #188
    Gaz
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    I've just skimmed over some of the 13 pages and I have to say out of my 4 of these printers In over a year I've only had 1 paper jam on one of them and thats with daily use.
    I got lucky I guess?

  10. #189

    ZeroHour's Avatar
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    Rabbie & wh401: Sending you PM currently.

    Gaz: it seems to be linked to random problem network packets that cause them to mess up, its not batch specific, it seems more if you have a device/software that sends the doom broadcast out they mess up. For example in holidays when our network was mostly shut down they were fine but there was no easy way to trace the device/software on the network.

  11. Thanks to ZeroHour from:

    RabbieBurns (8th April 2011)

  12. #190

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    Firmware PM

    Hi
    ZeroHour could you please send me a PM with the firmware, thanks

    I'm having trouble with our p2055dn which is shared from a computer (usb-connected) it stops printing and some times becomes offline...

  13. #191

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    Hi,
    I'd also be extremely grateful to ZeroHour if you could provide me a link for the beta firmware, please.... ;-)
    Thanks in advance!

    On a side note, I'm definately going to be sticking around here!

  14. #192

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    Both of you should have the details now.

  15. 2 Thanks to ZeroHour:

    bjornjn (27th April 2011), elitium (27th April 2011)

  16. #193

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    New firmware

    Hi!

    I'm having the exactly same problem. Did the new firmware eliminate the problem for those who have requested? Could you send me the Beta firmware as well?

    Thanks in advance!

  17. #194

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    Quote Originally Posted by hackmac27 View Post
    Hi!

    I'm having the exactly same problem. Did the new firmware eliminate the problem for those who have requested? Could you send me the Beta firmware as well?

    Thanks in advance!
    PM Sent.

  18. #195

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    Firmware

    Hi!

    I've received the file, sent it to the printer and installed it. For now everything works fine, but will continue to monitor the issue for another couple of days. If there will be any deviations from the regular operations, I will report.

    Anyway, thanks for the help!

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