+ Post New Thread
Page 42 of 45 FirstFirst ... 323839404142434445 LastLast
Results 616 to 630 of 664
Hardware Thread, Sun Storage 7110 in Technical; it's a seagate st9300603ss revision 0006 can't find something about recognising new disk, only about failded or not be opened...
  1. #616

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    it's a seagate st9300603ss revision 0006
    can't find something about recognising new disk, only about failded or not be opened

  2. #617
    Duke's Avatar
    Join Date
    May 2009
    Posts
    1,017
    Thank Post
    300
    Thanked 174 Times in 160 Posts
    Rep Power
    57
    Did you get the disk through Oracle or did you buy it off-the-shelf? Many higher-end SAN/NAS devices (NetApp, I assume EMC, etc.) won't accept retail disks because they write their own custom firmware for them. Part of it is because they need the disks to act in specific ways so can't rely on a random firmware release doing what they expect, but part of it is just so they can charge you their inflated disk prices.

    EDIT: Actually, if you have a message about it not recognising the disk, the below probably won't make much difference and is unlikely to help. It's more likely the issue above about it not being an Sun/Oracle disk.

    I still would have expected the S7000 to at least recognise inserting the drive though. As long as you're comfortable doing it and the array has redundancy, remove the drive again, wait 30 seconds, then re-insert it. Push the tray in hard before you use the arm to close the slot.

    Chris
    Last edited by Duke; 8th November 2011 at 03:42 PM.

  3. #618

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    some screens
    quite all bad?
    1.png2.png3.png4.png

  4. #619
    Duke's Avatar
    Join Date
    May 2009
    Posts
    1,017
    Thank Post
    300
    Thanked 174 Times in 160 Posts
    Rep Power
    57
    Okay, it basically looks like it's saying it cannot access the new disk you've inserted. I can think of three causes:

    1) It's not a Sun branded disk so is refusing to read it
    2) The new disk is faulty and the issues it's having are unrelated to the device
    3) The slot on the chassis is faulty (usually very unlikely)

    Do you have a support contract on the S7000 with Oracle or anyone else?

    EDIT: I've contacted someone at Oracle to see if they've got anyone in your area who can help you.
    Last edited by Duke; 9th November 2011 at 08:28 AM.

  5. Thanks to Duke from:

    Hanson (9th November 2011)

  6. #620
    Hebdenlad's Avatar
    Join Date
    Apr 2009
    Location
    Hebden Bridge
    Posts
    194
    Thank Post
    243
    Thanked 84 Times in 42 Posts
    Rep Power
    28
    Quote Originally Posted by Duke View Post
    Okay, it basically looks like it's saying it cannot access the new disk you've inserted. I can think of three causes:

    1) It's not a Sun branded disk so is refusing to read it
    2) The new disk is faulty and the issues it's having are unrelated to the device
    3) The slot on the chassis is faulty (usually very unlikely)

    Do you have a support contract on the S7000 with Oracle or anyone else?

    EDIT: I've contacted someone at Oracle to see if they've got anyone in your area who can help you.
    Hi there you probably will need to contact your local Oracle support people to get this resolved. Chris (Duke) is right in what he says about firmware on the drives and storage vendors restricting third party drives being installed in their storage arrays.

    Are you sure the old drive has failed? What messages did you get from the array prior to replacing the drive?

    Drop me a line on here and I'll see what else I can do to help.

    Regards,

    Phil

  7. Thanks to Hebdenlad from:

    Duke (9th November 2011)

  8. #621

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Hi Phil
    Raid status changed on Degraded
    and Device status
    HDD 10 (not sure) Replace
    HDD 11 Hot Spare (for undefined)

  9. #622
    Hebdenlad's Avatar
    Join Date
    Apr 2009
    Location
    Hebden Bridge
    Posts
    194
    Thank Post
    243
    Thanked 84 Times in 42 Posts
    Rep Power
    28
    Quote Originally Posted by Hanson View Post
    Hi Phil
    Raid status changed on Degraded
    and Device status
    HDD 10 (not sure) Replace
    HDD 11 Hot Spare (for undefined)
    Which was the one you replaced?

  10. #623

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    hdd 10

  11. #624
    Duke's Avatar
    Join Date
    May 2009
    Posts
    1,017
    Thank Post
    300
    Thanked 174 Times in 160 Posts
    Rep Power
    57
    I'm guessing 'for undefined' refers to HDD 10 which it now sees as an 'undefined' disk because it's not Sun firmware branded so isn't recognised.

    I would have thought you'd have three options:

    1) Get an Oracle support contract and get them to replace the disk under warranty
    2) Try to source a Sun branded disk with the right firmware through our channels
    3) There may be some way at the command line to force it to use a non-branded disk - this is not recommended and is unsupported, although I have done it with NetApp (no idea how you'd do it with S7000 though, or even if it's possible)

    Cheers,
    Chris

  12. #625
    Duke's Avatar
    Join Date
    May 2009
    Posts
    1,017
    Thank Post
    300
    Thanked 174 Times in 160 Posts
    Rep Power
    57
    You wouldn't lose anything by trying it. If it's already using the hot-spare then your array is working correctly and can afford to lose the unrecognised drive. Sometimes a 'failed' disk will just turn out to be a temporary bad connection between the disk tray and backplane, or it will be a SMART predicted failure rather than a completely dead disk.

  13. #626
    Butuz's Avatar
    Join Date
    Feb 2007
    Location
    Wales, UK
    Posts
    1,579
    Thank Post
    211
    Thanked 220 Times in 176 Posts
    Rep Power
    63
    Quote Originally Posted by Hebdenlad View Post
    Chris (Duke) is right in what he says about firmware on the drives and storage vendors restricting third party drives being installed in their storage arrays.

    Phil
    Phil I take it this is something Oracle has introduced into the Oracle branded 7110 firmware?

    My 7110s are still running on SUN's branded firmware and they accept and can use any type or brand of drive whether it be SAS, SATA or SSD.

    If you do not have an oracle support contract on your 7110 then I feel sorry for you as if you want to create a new support contract they will charge you in order to send an Oracle engineer out to assertain if your 7110 is able to be contracted i.e if it has been fiddled around with, which by the sound of it yours has. Expect the one of cost of this to be as much as, or possible more than the 7110 is worth, plus the standard yearly support contract on top.

    Oracle are soo nice to education customers.

    Butuz
    Last edited by Butuz; 9th November 2011 at 12:51 PM.

  14. #627
    Duke's Avatar
    Join Date
    May 2009
    Posts
    1,017
    Thank Post
    300
    Thanked 174 Times in 160 Posts
    Rep Power
    57
    Quote Originally Posted by Butuz View Post
    My 7110s are still running on SUN's branded firmware and they accept and can use any type or brand of drive whether it be SAS, SATA or SSD.
    Heh, never knew that. When I mentioned it I was just making an assumption. NetApp have locked down their disks for years, even Dell did it for a while until the big backlash. Although I hate the inflated disk prices, I can see why storage companies force the use of their own firmware - if they make use of very low-level functionality in a disk controller and then the disk manufacturer suddenly changes or drops support for that feature, guess who gets blamed and has to fix it? I'm not excusing any other behaviour on costs though.

  15. #628

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    ok, try to add old disk, i hope it still alive ))
    How do you think
    after unconfig Raid and then config it back
    maybe my new disk (seller said that disk is supported) start working??

  16. #629

    Join Date
    Oct 2011
    Posts
    27
    Thank Post
    2
    Thanked 0 Times in 0 Posts
    Rep Power
    0

  17. #630
    Butuz's Avatar
    Join Date
    Feb 2007
    Location
    Wales, UK
    Posts
    1,579
    Thank Post
    211
    Thanked 220 Times in 176 Posts
    Rep Power
    63
    BE CAREFUL if you unconfig the raid and then create a new config (as opposed to importing the config) you will lose all data.

    Butuz

SHARE:
+ Post New Thread

Similar Threads

  1. Sun Java Virtual machine
    By wesleyw in forum How do you do....it?
    Replies: 1
    Last Post: 18th May 2009, 02:58 PM
  2. Sun VirtualBox 2.1
    By tmcd35 in forum Thin Client and Virtual Machines
    Replies: 2
    Last Post: 19th December 2008, 12:05 PM
  3. Sun Ray
    By dan400007 in forum Thin Client and Virtual Machines
    Replies: 16
    Last Post: 21st November 2007, 10:43 AM
  4. Sun Ray?
    By localzuk in forum Thin Client and Virtual Machines
    Replies: 18
    Last Post: 18th April 2007, 10:33 PM
  5. Sun Solaris
    By StewartKnight in forum *nix
    Replies: 7
    Last Post: 18th November 2005, 11:33 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •