Hardware Thread, FUJITSU SIEMENS ALERT!!! in Technical; Quite confused about this - even our very old fujitsui siemens lifebook c series laptop copes with a smartboard. It's ...
18th February 2009, 10:08 PM #16
Quite confused about this - even our very old fujitsui siemens lifebook c series laptop copes with a smartboard. It's about 5 years old and doesn't have a problem
19th February 2009, 07:34 AM #17
Seen a few of these particular machines on smartboards with absolutely no problems - however I wasn't involved in setup. Again though, I can't see any reason why they shouldn't work and to mirror what's been said in the unlikely instance of the supplied ports not being fully compliant the machines shouldn't be sold.
Suspect it's merely a power management issue.
19th February 2009, 08:27 AM #18
- Rep Power
This might explain a fist full of problems here as we run our Smartboards with old low spec Dell computers and they are forever dropping the usb connection. Where on the Smart web site does it give the spec of 300ma @ 5v, I've never seen or heard that before.
19th February 2009, 09:12 AM #19
Excuse my ignorance, but what price range is considered low cost?
Originally Posted by SimpleSi
19th February 2009, 11:27 AM #20
It's in the spec documents for each board. Such as http://www2.smarttech.com/NR/rdonlyr...60v27Aug08.pdf
Originally Posted by Spitfire
19th February 2009, 11:49 AM #21
Where is this setting please?
I know it may be a simple solution, but might it not be that the power saving for the USB in Device Manager needs turning off?
but what price range is considered low cost?
Cost isn't my main issue - I started with FJs and liked them because of the ease of use in getting to the insides and ability to plug another drive in quickly (They used to be on plastic rails and the sides came off with using tools) and the beefy OTT PSU that could also be easliy exchanged with tools in the case of a fault.
I used this facility as my main method of cloning a machine quickly and simply.
They stopped the easy slide in and out drive bay but by then I'd moved onto cloning from image on 2nd partition so it wasn't needed anymore.
Now the PSU's have been replaced with standard looking ones - and the last machines I got need a screwdriver to get the side off.
But I've kept buying them because they've worked OK - their driver site is good and my main supplier is a dealer for them
But now a fellow technician has been given grief by "support"
Time to move on - if you treat your customers badly, that's what happens - it just business and not personal and I'm sure the next company will do the same eventually but for a few years, we might get some actual benefit before someone in that company turns the screw a bit too tightly.
But if you/we don't act - we'll just get trodden on.
So I'm not after low cost - I'm after someone who says - buy these ones - I've had little trouble with them and on the odd occasion I've had a fault - it's been rectified quickly and to my satisfaction.
19th February 2009, 12:00 PM #22
Device Manager -> USB Controllers -> USB Root Hub -> Properties -> Power Management Tab -> Untick the 'Allow Computer to Turn off this device to save power'
Originally Posted by SimpleSi
I know its not to do with Fujitsu PC's but the only other PC I had problems with a Smartboard was an RM EcoQuiet PC which refuses to boot with the SmartBoard plugged in. Its a known problem and requires you to change the USB Speed setting in the Bios to High Speed I think to allow it to boot. Works fine after that. Just thought it might help someone as we are talking SmartBoards and USB.
Last edited by TechSupp; 19th February 2009 at 12:05 PM.
19th February 2009, 02:15 PM #23
19th February 2009, 05:58 PM #24
20th February 2009, 10:14 AM #25
I worked for Fujitsu for a while as a Field Engineer, and, seriously, I wouldn't buy a Fujitsu with your money, let alone mine.
If anyone's interested, we use Gaia Technologies to supply our pc's....well put together, quality components, smart, fashionable piano-black cases which the kids seem to like, because they don't attack them in the normal manner, no hassle about DOA's or ELF's.....in fact very few DOA's or ELF's. They've supplied us wit hwell over a hundred pc's now, and I can only think of one DOA, which was replaced before we even returned it.
20th February 2009, 10:38 AM #26
I paid about 350 a machine i *think*, I will check the invoices.
Originally Posted by jimbopem
20th February 2009, 10:55 AM #27
We use Toshiba's for teaching laptops - never had a problem (apart from the old A10's) so keep using them. Nice and cheap and work a charm.
25th February 2009, 03:46 PM #28
OK I've switched my purchasing to another manufacturer - lets see if that brings FS to the table apologising profusely.
(Well got a quote in for 1PC - but its a start )
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