+ Post New Thread
Results 1 to 2 of 2
Hardware Thread, Promethean IWB slow to respond in Technical; I've had a few people complain that when they are using active studio it can take quite a while to ...
  1. #1

    plexer's Avatar
    Join Date
    Dec 2005
    Location
    Norfolk
    Posts
    13,617
    Thank Post
    648
    Thanked 1,618 Times in 1,448 Posts
    Rep Power
    421

    Promethean IWB slow to respond

    I've had a few people complain that when they are using active studio it can take quite a while to move through the pages of a flipchart or even use a tool or wait for the click to register.

    We've tried the latest version of the driver and activstudio as available from the promethean website.

    The last laptop that had the problem I checked that the cpu wasn't maxed out or anything silly but it just seems to be the boards response time.

    Ben

  2. #2

    cmssbrie's Avatar
    Join Date
    Oct 2008
    Location
    Lancashire
    Posts
    184
    Thank Post
    2
    Thanked 53 Times in 48 Posts
    Rep Power
    20
    Hi plexer,

    That is quite odd. Just a couple of things that you could try...

    Change the 'Colour Quality' in Display settings down to 16Bit colour (This is native for Activstudio), and also, if still not working well, try using the board with MS Paint, and see if you are still getting any 'lag's' - if you do, then it is deffinately the board, if not, then it points to Studio it's self.

    Failing that, it may also be worth just checking the firmware version of the board (right click on Driver icon in sys tray / About), and if you are on anything less than 3.55, it may be worth contacting our support team for a firmware update disk.

    HTH

SHARE:
+ Post New Thread

Similar Threads

  1. Which IWB and Projector and Why?
    By tosca925 in forum General Chat
    Replies: 21
    Last Post: 3rd March 2009, 03:40 PM
  2. Test do not respond please
    By Navaho in forum General Chat
    Replies: 2
    Last Post: 11th August 2008, 10:48 PM
  3. Replies: 0
    Last Post: 25th January 2008, 09:38 AM
  4. Promethean IWB Connections
    By plexer in forum Hardware
    Replies: 6
    Last Post: 21st July 2006, 04:01 PM
  5. What would you respond to this?
    By indiegirl in forum General Chat
    Replies: 8
    Last Post: 13th June 2006, 08:20 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •