Hardware Thread, HP Prolient DL140 G3 hanging on reboot/shutdown in Technical; I've just installed W2k8 x64 on a HP Prolient DL140 G3. It hangs on reboot and on shutdown of windows. ...
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28th November 2008, 10:43 AM #1 HP Prolient DL140 G3 hanging on reboot/shutdown
I've just installed W2k8 x64 on a HP Prolient DL140 G3. It hangs on reboot and on shutdown of windows. I have updated the bios and also all the drivers I can from the HP support site.
The only 'extra' thing in the system is a Storageworks E500 Smartarray card.
Any suggestions?
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IDG Tech News
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28th November 2008, 10:48 AM #2 Anything in the event log?
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28th November 2008, 10:57 AM #3 Does it hang on boot? or only reboot? can you start safe mode and see what it has trouble loading?
One thing that popped up in various searches was disabling onboard raid. Quite a few complaints about that HW.
Last edited by Theblacksheep; 28th November 2008 at 11:03 AM.
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28th November 2008, 11:00 AM #4 It boots up fine. It only hangs on shutdown or reboot. There is nothing in the event log to tell me whats going wrong.
I also tried removing the E500 card. That didn't help.
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28th November 2008, 11:01 AM #5 
Originally Posted by
Geoff
I've just installed W2k8 x64 on a HP Prolient DL140 G3. It hangs on reboot and on shutdown of windows. I have updated the bios and also all the drivers I can from the HP support site.
The only 'extra' thing in the system is a Storageworks E500 Smartarray card.
Any suggestions?
I've found the issue....
Seriously though, we've found the same thing on random 2k8 servers, although sometimes its actually not a hang, but a 2 hour shutdown....yay
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28th November 2008, 11:13 AM #6 Do you have KB article for that?
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28th November 2008, 12:30 PM #7 A bios reset seems to of done the trick.
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