BEWARE - LevelOne Projector Servers (RM supplied)

[Mr_C]

Hi,

Just wondering if anyone else has experience with these devices?

We bought a batch of 14 ("unlucky for some") last summer and have had 7 of them die on us (various faults).

On paper they seem to be a good product - wifi connection to project image from wireless client (ie laptop, tablet pc etc) whilst simultaneously allowing access to LAN via built in port.
Unfortunately a lack of suitable security (only WEP not WPA) means they arent as secure as they should be, plus the onboard software is a little flakey at times - finally they seem to have a very high failure rate!

Other opinions/experiences would be of interest!

[Dos_Box]

We tried them but they were useless at multimedia presentations as the bandwidth was poor. Good idea badly inplemented.

[ninjabeaver]

Good 'ol RM again.

RM just seem to be a money laundering front for Bill Gates probably. They take the money, give you a poor product, product fails, they take your money for a support contract which is mainly online based.

[tarquel]

lmao but at least they make education-specific PC's and TFT's (I hear)



Nath

[Mr_C]

lmao but at least they make education-specific PC's and TFT's (I hear)

Nah, not really....eg the RM Tablet PC is actually a Tatung, PC Monitors are just rebranded with the RM logo, etc etc....however, they do assemble there own PC's (not fantastically well in my opinion).

I have personally found that RM are great at selling to non-IT-literate teaching staff.....its the poor techie people who end up suffering as a result of mis-informed procurement.

RM's tech support is truely shocking and a lot of there 1st line support people are unprofessional, lazy, unhelpful and even rude! We had a "common fault" issue with one of RM's slimline PC cases....they refused to admit liability for the constantly failing power switch, claiming that it was "user mis-use" causing the facia to break away. They finally admitted it was a common fault months later after being threatened with legal action.

I dare say there are some positive's with regard to buying from RM, but I have yet to see any!

[Ric_]

The only reason that RM ever did well is because they were selling to teachers - who don't like to rely on techs like us!

[Netman]

Thanks for the info - was considering trying one out - although when I requested a trial unit from RM they said they don't do that but I could return it under warranty if I didn't like it.... yeah right!! They really must be used to selling to teachers if they think they'd get away with that. :mrgreen:

...am thinking that wireless projector & tablet PC would be a better classroom solution than IWB...

will certainly avoid these now though I think.....