HP Laserjet 4600/4650

Pumaedition · 14-11-2008, 09:01 AM

Strange little issue here on our 4600n, and happens sometimes on our 4650n as well.

When printing pdf files, the printer decides to pause them, for no apparent reason. The printer has not been told to pause them, and printing from all file extensions is allowed, however, it still does it. The only way to get it to print is by going into Printers and Faxes and resuming the print job (if you are quick enough).

It has just started happening on out 4700 as well, and for no apparent reason...it just decided to do it one day!

Anyone have any ideas?

timbo343 · 14-11-2008, 09:36 AM

Drivers??? Try updating the drivers???

mark · 14-11-2008, 10:23 AM

No clues in the web backend?

Pumaedition · 14-11-2008, 11:00 AM

no clues in there. Re installed new drivers, and will test it soon!

BaccyNet · 14-11-2008, 11:22 AM

Are you running any print management software? If so, updated it recently?

Pumaedition · 14-11-2008, 11:27 AM

we use PrintManager Plus, but that hasn't been updated recently.

Just tried printing a PDF from my mem. stick, and it still pauses, so updated drivers havent worked

Pumaedition · 14-11-2008, 12:03 PM

right, problem solved

Printer told to use Postscript conversion instead of PCL, and all seems well. Still pauses from internet though, but thats due to PrintManager Plus denying printing from http:// filenames

markwilliamson2001 · 14-11-2008, 10:58 PM

PrintManager plus used to give us loads of random problems...

now on paper cut, and all the problems seem to disappear...

Go for it if you can! Our head couldn't believe the amount of paper the school as consuming, and has now ORDERED that we put in exchange LOL!

Sometimes when you do things the school benefits LOL.

Mark

Pumaedition · 17-11-2008, 11:38 AM

now looking into Papercut

Michael · 17-11-2008, 11:41 AM

I seem to find periodically stopping and starting the spooler service can fix a whole range of problems. You can create a batch file and schedule it to run out of hours.

Code:

@ECHO OFF
NET STOP "TCP/IP Print Server"
NET STOP "Print Manager Plus"
NET STOP spooler
NET START "TCP/IP Print Server"
NET START "Print Manager Plus"
Pause

markwilliamson2001 · 17-11-2008, 12:25 PM

Haven't had to touch the print spooler since installing papercut!
Was always restarting it with PMP
HTH
Mark

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14-11-2008, 09:01 AM	#1
Pumaedition Join Date: May 2007 Location: Norfolk Posts: 114 Thanks: 6 Thanked 2 Times in 2 Posts Rep Power: 4	HP Laserjet 4600/4650 Strange little issue here on our 4600n, and happens sometimes on our 4650n as well. When printing pdf files, the printer decides to pause them, for no apparent reason. The printer has not been told to pause them, and printing from all file extensions is allowed, however, it still does it. The only way to get it to print is by going into Printers and Faxes and resuming the print job (if you are quick enough). It has just started happening on out 4700 as well, and for no apparent reason...it just decided to do it one day! Anyone have any ideas?

17-11-2008, 11:41 AM	#10
Michael Join Date: Dec 2005 Location: Birmingham Posts: 2,360 Thanks: 37 Thanked 188 Times in 148 Posts Rep Power: 44	I seem to find periodically stopping and starting the spooler service can fix a whole range of problems. You can create a batch file and schedule it to run out of hours. Code: @ECHO OFF NET STOP "TCP/IP Print Server" NET STOP "Print Manager Plus" NET STOP spooler NET START "TCP/IP Print Server" NET START "Print Manager Plus" Pause

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HP Laserjet 4600/4650

14-11-2008, 09:36 AM	#2
timbo343 Join Date: Dec 2005 Location: Leeds/York area, North Yorkshire Posts: 926 Thanks: 9 Thanked 19 Times in 18 Posts Rep Power: 11	Drivers??? Try updating the drivers???

14-11-2008, 10:23 AM	#3
mark Join Date: Jun 2005 Location: x-communicated Posts: 3,715 Thanks: 37 Thanked 16 Times in 14 Posts Blog Entries: 2 Rep Power: 18	No clues in the web backend?

14-11-2008, 11:00 AM	#4
Pumaedition Join Date: May 2007 Location: Norfolk Posts: 114 Thanks: 6 Thanked 2 Times in 2 Posts Rep Power: 4	no clues in there. Re installed new drivers, and will test it soon!

14-11-2008, 11:22 AM	#5
BaccyNet Join Date: Jun 2007 Location: Norfolk Posts: 181 Thanks: 0 Thanked 2 Times in 2 Posts Rep Power: 4	Are you running any print management software? If so, updated it recently?

14-11-2008, 11:27 AM	#6
Pumaedition Join Date: May 2007 Location: Norfolk Posts: 114 Thanks: 6 Thanked 2 Times in 2 Posts Rep Power: 4	we use PrintManager Plus, but that hasn't been updated recently. Just tried printing a PDF from my mem. stick, and it still pauses, so updated drivers havent worked

14-11-2008, 12:03 PM	#7
Pumaedition Join Date: May 2007 Location: Norfolk Posts: 114 Thanks: 6 Thanked 2 Times in 2 Posts Rep Power: 4	right, problem solved Printer told to use Postscript conversion instead of PCL, and all seems well. Still pauses from internet though, but thats due to PrintManager Plus denying printing from http:// filenames

14-11-2008, 10:58 PM	#8
markwilliamson2001 Join Date: Sep 2005 Posts: 149 Thanks: 1 Thanked 4 Times in 4 Posts Rep Power: 7	PrintManager plus used to give us loads of random problems... now on paper cut, and all the problems seem to disappear... Go for it if you can! Our head couldn't believe the amount of paper the school as consuming, and has now ORDERED that we put in exchange LOL! Sometimes when you do things the school benefits LOL. Mark

17-11-2008, 11:38 AM	#9
Pumaedition Join Date: May 2007 Location: Norfolk Posts: 114 Thanks: 6 Thanked 2 Times in 2 Posts Rep Power: 4	now looking into Papercut

17-11-2008, 12:25 PM	#11
markwilliamson2001 Join Date: Sep 2005 Posts: 149 Thanks: 1 Thanked 4 Times in 4 Posts Rep Power: 7	Haven't had to touch the print spooler since installing papercut! Was always restarting it with PMP HTH Mark

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