Hardware Thread, HP LaserJet P3005 Problem in Technical; Hey all!
Having a bit of a nightmare with these printers. They have all been installed on our Server 2003 ...
11th November 2008, 09:49 AM #1
11th November 2008, 11:40 AM #2
Is it losing a static IP setting and reverting to a DHCP request?
That's a common HP complaint with their printers and usually the best plan is to setup reservations for the printers mac addresses in DHCP with the IP you want them to use and just use that.
11th November 2008, 11:49 AM #3
or point the server at the hostname, although it helps to change the hostname to something useful.
11th November 2008, 11:52 AM #4
- Rep Power
They dont seem to be losing their IP's. Even after setting them a new one they still dont print.
In the depths of google there is a mention that it may be the formatter board being faulty but no-one says if I can get this done under warranty or if there are batch numbers that are affected.
14th November 2008, 11:18 AM #5
- Rep Power
Spoekn to HP who reckon I need someone to look at the printer as it seems to be faulty
They suggested I phone my local HP Specialist to get it repaired. I then spoke to both local HP people who want to charge me £80 for the first hour and then £25 per 15 min after to fix a printer in warranty!!!
Not sure what to do now, I can get it to work with a different JetDirect card but I dont want to be paying out for three of those (possibly more) on a printer thats lkess than 6 months old.
Any ideas anyone???
14th November 2008, 11:33 AM #6
Yeah if it is in warranty HP should bloody well fix it.
Get a warranty repair sorted by phoning hp warranty.
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