Having a bit of a nightmare with these printers. They have all been installed on our Server 2003 Print server and have been working fine for several months now. Recently one of them decided to stop printing anything.
You cannot ping the printer nor access its web interface, you can however attach a USB cable and print through it.
I have performed a cold reset as well as flashing the ROM to the latest version, then disabled every other protocol on the network card which seemed to work. Problem solved placed printer back in room.
This morning the printer is doing exactly the same thing (no printing, cannot ping, etc) What has now made it worse is I now have two more of that model doing the same thing.
I would suspect the print server on the 2003 box but it still has three other P3005's that are working fine (for how much longer who knows!)
I have tried a different print server in the first printer which allowed it to survive overnight but this isnt a solution I want to follow on what are new printers. All printers (working & not) have exactly the same config apart from IP address.
Anyone else had a problem like this? Google is failing me this week plus people are getting unhappy as the printer keeps being fixed and then broken again
Spoekn to HP who reckon I need someone to look at the printer as it seems to be faulty
They suggested I phone my local HP Specialist to get it repaired. I then spoke to both local HP people who want to charge me £80 for the first hour and then £25 per 15 min after to fix a printer in warranty!!!
Not sure what to do now, I can get it to work with a different JetDirect card but I dont want to be paying out for three of those (possibly more) on a printer thats lkess than 6 months old.