Hardware Thread, HP P2015 reset back to DHCP?! in Technical; Either another technician is going round setting HP P2015 printers back to DHCP or they're doing something weird, but I've ...
8th October 2008, 02:12 PM #1
HP P2015 reset back to DHCP?!
Either another technician is going round setting HP P2015 printers back to DHCP or they're doing something weird, but I've just had a call to say the printer wasn't working in a classroom (It has been working on a static IP for months), turns out it has defaulted back to the DHCP setting?!
Any ideas why it did this?
8th October 2008, 02:15 PM #2
Have you passworded the web interface? If not, it's possible someone entered the IP into explorer. I have found with HP 2600n's that it's still possible to default everything in a few button clicks (on the printer itself). Bit stupid on HP's part if you ask me.
8th October 2008, 02:19 PM #3
Some printers do if turned off for a period of time.
Set a dhcp reservation for it so it always gets the same ip.
8th October 2008, 02:25 PM #4
If you power cycle a P2015 and hold down the "Go" button for 10 seconds it will reset to factory settings.
Maybe one of the kids has found this out?
8th October 2008, 06:59 PM #5
I've had HP and Brother printers "lose" network settings before, at first I assumed it was a kid resetting it, but it has happened in a staff office. I think they just do it sometimes because they'ret bored and saying .. "right stuff this, what's out there...".
I set everything via DHCP now, it' just easier, and means I can tell how many IPs I have assigned to printers.
8th October 2008, 07:02 PM #6
Yes, we've had the P2015's lose their network settings, apparently the later firmware 'helps' with this issue.
I didn't know of the trick to reset them to factory settings, how useful....
9th October 2008, 11:48 AM #7
My 2600n printers all randomly reset themselves back to DHCP from static with no fiddling at all... Seems to be a power thing, some weekends they do, some they don't!
28th September 2011, 02:37 PM #8
- Rep Power
This has been happening to ours just recently...but it's only a recent thing. Its been fine for years with a static IP but all of a sudden- it keeps defaulting to DHCP.
Any ideas WHY?
28th September 2011, 03:02 PM #9
Its the factory reset by pressing the GO button down. I got round the problem by setting up static DHCP leases for my P2015s and referencing them in the print driver port by host name.
Thanks to Geoff from:
marsdenprimary (28th September 2011)
28th September 2011, 03:03 PM #10
Static DHCP is the way forward really.
28th September 2011, 03:04 PM #11
- Rep Power
How do you do this? Do you mean you put the assigned IP address in the port or a name?
Originally Posted by Geoff
28th September 2011, 03:12 PM #12
Actually going back over the server setup my inital description of what I was doing isn't quite right. It appears I setup a cname to point to the dhcp registration done by default by the printer (seems to relate to the printers serial number). Then set the TCP/IP port in the printer driver to this hostname.
28th September 2011, 03:14 PM #13
I just use the ip address in the print driver port
Originally Posted by marsdenprimary
28th September 2011, 03:53 PM #14
- Rep Power
Ah I see- i'm doing this but the printer itself keeps resetting to default dhcp...do i need to actually assign it the ip address our the server?
28th September 2011, 04:00 PM #15
as I said, it doesn't look like I went down that route in the end. I just pointed a human readable cname at the unique default hostname the printer came up with.
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