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Hardware Thread, Ergo laptop keyboards in Technical; After receiving a nice e-mail from ergo about getting a replacement keyboard After checking the serial number of the laptop ...
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    sippo's Avatar
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    Ergo laptop keyboards

    After receiving a nice e-mail from ergo about getting a replacement keyboard
    After checking the serial number of the laptop unfortunatly we can no longer have stock of these keyboards and are unable to obtain any more.

    Apologies,
    I need a replacement keyboard, part no AEEW1STE019, for an Ergo Mercury 3 laptop. Having looked on t'internet I cannot find anything. Help!!?

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    Michael's Avatar
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    Have you checked on Ebay?

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    How old is the laptop? Does it not fall under their 5 year spares available guarantee? If it's older than 5 years then a replacement would be in order anyway I'd have thought...

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    sippo's Avatar
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    I'm guessing not as they checked the serial number on the laptop.

    As for ebay, to be honest not a big fan of it down to trust.

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    plexer's Avatar
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    I have a mercury 2 here don't know if it will fit?

    You need the whole keyboard or just some keys.

    If it's just some keys take some pics of the mounting arrangement if you can and I'll check.

    Ben

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    somabc's Avatar
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    I have several old ergo mercury laptops in good condition, I can let you know next week if we have that model lying around.

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    you could try and contact my mate John @ ergo johnh@ergo.co.uk and tell him mark from bradford LA sent you see if you get a response then. Will look at all our old Ergo LA stock bound to have a mercury 3 somewhere. We deal exclusivly with ergo as an advisory team and have been exceptionally pleasedf with support etc.

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    sippo's Avatar
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    Quote Originally Posted by plexer View Post
    I have a mercury 2 here don't know if it will fit?

    You need the whole keyboard or just some keys.

    If it's just some keys take some pics of the mounting arrangement if you can and I'll check.

    Ben
    I'm after a whole keyboard. If you turn it over once out you will find the part number on the back.

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    plexer's Avatar
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    How do you get these things off then?

    Ben

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    sippo's Avatar
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    The black strip accross the top with the power button etc should clip off. Then there are two screws.

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    plexer's Avatar
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    Bit more involved on the mercury2 but I got there in the end and no it's not the same part no.

    Ben



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