+ Post New Thread
Results 1 to 2 of 2
Hardware Thread, Promethean Whiteboard Killed Usb Ports in Technical; Hi We had a problem with a laptop a few months ago and the usb ports would no longer pick ...
  1. #1
    tomscaper's Avatar
    Join Date
    Jul 2006
    Posts
    814
    Thank Post
    118
    Thanked 29 Times in 15 Posts
    Rep Power
    23

    Promethean Whiteboard Killed Usb Ports

    Hi

    We had a problem with a laptop a few months ago and the usb ports would no longer pick up anything whatso ever, usb sticks, whiteboard, etc.

    Set the new member of staff up with new laptop and everything was running smoothly, today they connected the laptop up to the board via usb and it caused the laptop to power off, on turning back on again the usb ports do not recognise.

    Has anyone has this issue before, it must be a problem within the board itself causing a power surge.

    Tom

  2. #2
    AlphaJoker's Avatar
    Join Date
    Nov 2008
    Location
    USA
    Posts
    7
    Thank Post
    0
    Thanked 2 Times in 1 Post
    Rep Power
    0
    I don't know if you're still searching for an answer, but can you tell me what revision Activboard you have? It is the older REV1 on a single leg, or a REV2 on two silver legs?

    We've found that occasionally, with a REV2 unit, the cables are put onto the Wall Box PCB in reverse. This causes problems, namely it's been known to burn out the electronics on the board itself. Of course, this only refers to the newer units. (2008 models)
    If it's simply a REV1 unit with the USB cable running directly from the board to the computer, then the first logical place to look is the board electronics. It's covered under warranty - but expensive if not.



SHARE:
+ Post New Thread

Similar Threads

  1. Promethean WB USB cable extending
    By sbutterworthtj in forum Hardware
    Replies: 6
    Last Post: 18th November 2008, 01:14 PM
  2. USB Ports asking for Admin Account
    By Psymon in forum Windows
    Replies: 16
    Last Post: 14th October 2007, 11:49 PM
  3. emac to promethean via serial to usb adapter
    By k1r5tymm in forum Hardware
    Replies: 0
    Last Post: 8th February 2007, 11:30 PM
  4. Problems with Promethean boards and USB ports
    By tosca925 in forum Windows
    Replies: 12
    Last Post: 16th November 2005, 12:14 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •