Mouse and Keyboard not working past post

sharkster · 23-06-2008, 02:53 PM

please help
when i turn on a pc the Mouse and Keyboard wont work. it will work in post and bios, but when it gets to the windows xp screen and bar loading across the lights turn off on the keyboard and the mouse doen't move.
ive had this a couple of previous machines and resolved it by puting a new image on the pc.
BUT as it happnes that is on my to do list in summer holidays so i don't have an up to date image.
SO, if anyone has any ideas please help
thank you

p.s. also tried to do a repair install and didn't work

pallen · 23-06-2008, 03:06 PM

Does this happen with USB keyboard and mouse?

sharkster · 23-06-2008, 03:09 PM

no its just ps2

SYNACK · 23-06-2008, 03:49 PM

The quickest easiest fix would be to use a USB keyboard and mouse.

It sounds like windows is not picking up you keyboard and mouse properly in its hardware configuration, this could be because of dodgey drivers or the motherboard may not be reporting the correct information to windows for it to install them. If you can get into windows using USB gear does the standard 101 key keyboard show up with an error in device manager.

I think that I would try updating the BIOS and seeing if that makes windows any happier and it that does not work simply using USB gear.

Little-Miss · 23-06-2008, 09:57 PM

Have you tried another keyboard or mouse? I have had wierd side effects from a dodgy keyboard/mouse in the past.

FN-GM · 23-06-2008, 10:04 PM

Try another power supply or another socket on the wall. We have a room in our school and if the plugs get swapped around the exact same thing as this happens.

MyDejaVu · 23-06-2008, 10:16 PM

Quote:

Originally Posted by FN-Greatermanchester

Try another power supply or another socket on the wall. We have a room in our school and if the plugs get swapped around the exact same thing as this happens.

you must be joking! how can a socket would interfere to a mouse and Keyboard.

well we have only had this issue when lovely kids happen to mess the USB ports, chuckin in objects, therefore bending the internal pins and creating a short, only until I make sure the pins are straight or those usb ports disconnected, then the mouse and keyboard will work again, this is because they share the COM resources .

FN-GM · 23-06-2008, 10:17 PM

I have no idea it’s a right pain in the arse when people mess with them

john · 23-06-2008, 10:29 PM

Quote:

Originally Posted by FN-Greatermanchester

Try another power supply or another socket on the wall. We have a room in our school and if the plugs get swapped around the exact same thing as this happens.

Sounds like your need a Sparky in to look at that! Thats not right

FN-GM · 23-06-2008, 10:30 PM

I know, that bit of the school is going to be sealed off in the summer holidays so there is no point.

sharkster · 24-06-2008, 08:28 AM

Quote:

Originally Posted by SYNACK

The quickest easiest fix would be to use a USB keyboard and mouse.

It sounds like windows is not picking up you keyboard and mouse properly in its hardware configuration, this could be because of dodgey drivers or the motherboard may not be reporting the correct information to windows for it to install them. If you can get into windows using USB gear does the standard 101 key keyboard show up with an error in device manager.

had a look and its not conflicting. i did try to uninstall the device but it crashed

i did put the old image on from last year also, but this didn't hep, so i don't think it was a corrupt driver

Reaper · 25-06-2008, 08:36 AM

Plug the mouse and keyboard into another PC and see if they work. If they do then it's either a software fault (which you've just put paid to) or something internally on the computer such as (mentioned by someone already) the motherboard.

sharkster · 25-06-2008, 09:04 AM

have tried in another machine they do work so it must be something internally.
as i have restored the machine with the old image so its not a software conflict as i said it was an old image so any software that had been put on in the last year wont be their.
just going to use a USB keybaord and mouse, saves getting a new motherbaord (if it is that)

contink · 25-06-2008, 09:30 AM

Right, outside the box (well inside actually) time...

Have you opened up the machine in question and looked to check that there's nothing shorting the PS2 connectors internally, either under the MB or on top... I could be something fairly innocuous or more obvious but certainly giving the thing a clean could help.

I'd also see if flexing the board gently around the PS2 sockets helps in any way.

My guess on this is that it's simply wear and tear caused by some issue like someone ramming the keyboard/mouse plugs in, or bending the whole thing around, pulling on wires, etc...

Either way I wouldn't sweat it and just get a USB keyboard and mouse and just be done with it... No sense in wasting your time on something that can be fixed with a work-around.

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23-06-2008, 02:53 PM	#1
sharkster Join Date: Nov 2007 Location: Middlesbrough Posts: 103 Thanks: 8 Thanked 7 Times in 7 Posts Rep Power: 4	Mouse and Keyboard not working past post please help when i turn on a pc the Mouse and Keyboard wont work. it will work in post and bios, but when it gets to the windows xp screen and bar loading across the lights turn off on the keyboard and the mouse doen't move. ive had this a couple of previous machines and resolved it by puting a new image on the pc. BUT as it happnes that is on my to do list in summer holidays so i don't have an up to date image. SO, if anyone has any ideas please help thank you p.s. also tried to do a repair install and didn't work

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		EduGeek.net Forums > Technical > Hardware
Mouse and Keyboard not working past post

23-06-2008, 03:06 PM	#2
pallen Join Date: Mar 2007 Posts: 307 Thanks: 3 Thanked 8 Times in 8 Posts Rep Power: 5	Does this happen with USB keyboard and mouse?

23-06-2008, 03:09 PM	#3
sharkster Join Date: Nov 2007 Location: Middlesbrough Posts: 103 Thanks: 8 Thanked 7 Times in 7 Posts Rep Power: 4	no its just ps2

23-06-2008, 03:49 PM	#4
SYNACK Join Date: Oct 2007 Location: Auckland, New Zealand Posts: 1,844 Thanks: 60 Thanked 267 Times in 243 Posts Blog Entries: 2 Rep Power: 59	The quickest easiest fix would be to use a USB keyboard and mouse. It sounds like windows is not picking up you keyboard and mouse properly in its hardware configuration, this could be because of dodgey drivers or the motherboard may not be reporting the correct information to windows for it to install them. If you can get into windows using USB gear does the standard 101 key keyboard show up with an error in device manager. I think that I would try updating the BIOS and seeing if that makes windows any happier and it that does not work simply using USB gear.

23-06-2008, 09:57 PM	#5
Little-Miss Join Date: Oct 2007 Location: Birmingham Posts: 462 Thanks: 44 Thanked 14 Times in 10 Posts Rep Power: 9	Have you tried another keyboard or mouse? I have had wierd side effects from a dodgy keyboard/mouse in the past.

23-06-2008, 10:04 PM	#6
FN-GM Join Date: Jun 2007 Location: Rochdale, Lancashire Posts: 5,124 Thanks: 168 Thanked 179 Times in 173 Posts Rep Power: 43	Try another power supply or another socket on the wall. We have a room in our school and if the plugs get swapped around the exact same thing as this happens.

23-06-2008, 10:17 PM	#8
FN-GM Join Date: Jun 2007 Location: Rochdale, Lancashire Posts: 5,124 Thanks: 168 Thanked 179 Times in 173 Posts Rep Power: 43	I have no idea it’s a right pain in the arse when people mess with them

23-06-2008, 10:30 PM	#10
FN-GM Join Date: Jun 2007 Location: Rochdale, Lancashire Posts: 5,124 Thanks: 168 Thanked 179 Times in 173 Posts Rep Power: 43	I know, that bit of the school is going to be sealed off in the summer holidays so there is no point.

25-06-2008, 08:36 AM	#12
Reaper Join Date: Apr 2008 Posts: 123 Thanks: 5 Thanked 1 Time in 1 Post Rep Power: 0	Plug the mouse and keyboard into another PC and see if they work. If they do then it's either a software fault (which you've just put paid to) or something internally on the computer such as (mentioned by someone already) the motherboard.

25-06-2008, 09:04 AM	#13
sharkster Join Date: Nov 2007 Location: Middlesbrough Posts: 103 Thanks: 8 Thanked 7 Times in 7 Posts Rep Power: 4	have tried in another machine they do work so it must be something internally. as i have restored the machine with the old image so its not a software conflict as i said it was an old image so any software that had been put on in the last year wont be their. just going to use a USB keybaord and mouse, saves getting a new motherbaord (if it is that)

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25-06-2008, 09:30 AM	#14
contink Join Date: Jul 2006 Location: South Yorkshire Posts: 2,810 Thanks: 108 Thanked 109 Times in 81 Posts Rep Power: 34	Right, outside the box (well inside actually) time... Have you opened up the machine in question and looked to check that there's nothing shorting the PS2 connectors internally, either under the MB or on top... I could be something fairly innocuous or more obvious but certainly giving the thing a clean could help. I'd also see if flexing the board gently around the PS2 sockets helps in any way. My guess on this is that it's simply wear and tear caused by some issue like someone ramming the keyboard/mouse plugs in, or bending the whole thing around, pulling on wires, etc... Either way I wouldn't sweat it and just get a USB keyboard and mouse and just be done with it... No sense in wasting your time on something that can be fixed with a work-around.

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