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Hardware Thread, Promethean Activboard 2 - oversensitive in Technical; We have a Promethean Activboard 2 (the one with an arm) It is completely oversensitive, the pen works about an ...
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    elsiegee40's Avatar
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    Promethean Activboard 2 - oversensitive

    We have a Promethean Activboard 2 (the one with an arm)

    It is completely oversensitive, the pen works about an inch from the board which makes writing on it a nightmare!

    I have updated the drivers and am now on ActivPrimary 3.5 and even changed the machine driving it... it had an HP desktop and now has a Toshiba Satellite Pro A120 Laptop attached. Both machines run XP Pro SP2.

    Any ideas please?

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    ZeroHour's Avatar
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    Try a different pen. The pens have lots of issues and we had a board doing this that was cured by a new pen.

  3. Thanks to ZeroHour from:

    elsiegee40 (3rd June 2008)

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    mrtechsystems's Avatar
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    Also check with the techincal support to see if there is a firmware update for the board

    We had issue when you write on the board it would look like spiking got a firmware update cd install and now fully working

  5. Thanks to mrtechsystems from:

    elsiegee40 (3rd June 2008)

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    elsiegee40's Avatar
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    Thanks

    I will try both of the above

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    elsiegee40's Avatar
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    Extra thanks to ZH - having rummaged to the back of my drawer and turned out some spare pens, one of the spares behaved beautifully.



    PS We intended to replace the Pc with a laptop anyway... didn't just do it to fix this
    Last edited by elsiegee40; 3rd June 2008 at 10:04 AM.

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