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Hardware Thread, Alcatel Speedtouch 330 in Technical; Does anyone know the answer to thsi question I've been posed? I am running Windows Vista and have an Alcatel ...
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    Dos_Box's Avatar
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    Alcatel Speedtouch 330

    Does anyone know the answer to thsi question I've been posed?

    I am running Windows Vista and have an Alcatel Speedtouch 330 broadband modem. On at least 50% of the times that I rouse the computer out of Sleep mode, the modem fails to wake up ready for use and I have to reboot to get it to work. Have you any idea what could be causing this?
    As far as I can find out they are a cheap as chips USB modem given away free with broadband packages and they shouldn't expect miricles. Does anyone here have one?

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    powdarrmonkey's Avatar
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    They certainly are. The Speedtouch 330 is about as give-away as you can get.

    Unless you can get hold of proper Vista drivers, the next best thing to avoid a reboot is to remove the modem from the Device Manager in system properties. Then search for new hardware to get Windows to detect it again.

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    I'd suggest looking at the Vista specific drivers available here as a starting point.

    Perhaps it could be to do with power saving mode in the device management side?

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    All advice I've read suggests you should never use any ADSL USB modem with Vista as many of it's features aren't deisgned with using a modem in mind. That plus most DSL modem drivers are ancient and designed for use with windows XP. Buying a cheap-ish DSL Router would be a much better option than trying to troubleshoot modem issues IMO.

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