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Hardware Thread, Data recovery from failed hard drive in Technical; Can anyone recommend a firm to recover data from a failed external hard disk. Have a tearful teacher in my ...
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    kennysarmy's Avatar
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    Data recovery from failed hard drive

    Can anyone recommend a firm to recover data from a failed external hard disk.

    Have a tearful teacher in my office....you know the rest....

    Cheers

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    Fields have been good for us.

    Fields Data Recovery

    JB.

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    Kroll Ontrack I have always used in the past and present.

    They will give you a free appraisal and price based on what can be recovered.

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    Another vote for Kroll.

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    kennysarmy's Avatar
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    Many thanks...

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    Maybe worth seeing if you can remove the drive from the external caddy. I had WD 1TB that died, however upon investigation it was the caddy and not the drive at fault.

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    kennysarmy's Avatar
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    Quote Originally Posted by difinity View Post
    Maybe worth seeing if you can remove the drive from the external caddy. I had WD 1TB that died, however upon investigation it was the caddy and not the drive at fault.
    Yea we tried that

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    Put it in a bag and stick it in the freezer overnight. Pull it out and immediately plug it in. If it works, immediately retrieve all data. If it does not, you'll need a third party.

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    Get data back software by runtime.org. buy it and use it again. I have used it a couple of times to recover data

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    If the hard drive is detected in the BIOS then it might be worth running some software to see if it can be recovered.

    Also you could try if you haven't already booting the PC from a Linux disc, I've had good success using this method, when windows wouldn't even boot with the drive as a slave.

    Having used Kroll Ontrack in the past, whilst excellent, i know they are not cheap.
    Last edited by difinity; 4th April 2014 at 02:41 PM.

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    Abaddon's Avatar
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    Wouldn't touch Fields with a barge pole. Had an horrendous experience with them, and ended up losing hundreds of pounds, and the hard disks & data. Trading standards involved, but pretty much useless. Many stories on the net about these people.
    Last edited by Abaddon; 4th April 2014 at 02:49 PM.

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    spinrite it's amazing. if it can spin and the bios sees it, this software can help.

    https://www.grc.com/sr/spinrite.htm

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