p.s I have to say though even as a Ruckus reseller that the only benefit Ruckus Wireless has over Extricom Wireless is cost.
Last edited by CPLTD; 3rd November 2009 at 09:57 AM.
I notice some of the others commenting in this section have had trouble connecting Fujy stuff to their Extricom network.
Has anyone had any luck resolving this as we are about ready to chuck 64 perfectly good tablet PCs in the bin.
Suggestions (the fit to print ones at least) so far include -
1. Upgrading to Windows 7
I'm going to try this with a new image this week and will post results.
2. Editing DHCP settings
Think we've done this but my old network manager was doing most of the fiddling so I will have to check.
3. Use most recent wireless drivers
Tried this and finally got down to bitterly disappointing converstaion with FS engineers in Germany (I think) who went from "you need to download this bios update" to "there is no such bios update, it must be Extricom" within the space of 2 wasted days.
4. Firmware update for Extricom kit
Used this and it fixed a problem with Vista laptops not being able to logon wirelessly but then working OK if you disconnected Ethernet and went to wireless.
5. Polling fix for XP
Done that, seemed to work. May have been a bit helpful but still not resolved issue.
Any help welcome but no "ha ha told you so" as I may well cry.
We have Extricom installed on a few sites and would probably have used it more if it wasn't so expensive.
Zyxel rebadge the Extricom blanket kit as their own and this is considerably cheaper.
Rember that the switches are the APs not the radios the biggest problems arise when this is forgotten and people start thinking cells not blankets!
The dual radios may be your undoing especially if the blanket on the top floor is seen by the lower floor switch at a useable strength.
I would try running each switch on one radio channel first say 6 and 11
if you need more bandwith on one floor add ch1 to either or switch not both.
Important, do not use or have spanning tree enabled on the switches that the extricoms take their uplinks as this will compound the dhcp issues.
I have seen stp shutdown the link to an Extricom switch as it incorrectly detects a problem as several clients all chirp for dhcp requests at the same time!
Also, as the switch is the ap not the radio one bad or mismatched client wifi card can render the entire system unusable so you need to watch the switch logs carefully for signs of trouble.
If used properly for what it does best which is roaming I think the Extricom is probably the best in it's class, so for PDA or Voip it is an excellent choice but as you have found not as easy to set up as they would like you to think.
There were bugs in the firmware when applied to certain models one such bug was when WPA was selected the switch defaults to WPA2 and some clients could not detect or negotiate this so again whilst testing do not encrypt make sure it all works first then encrypt.
I know all this as I am fortunate enough to own my own Etherscope which in wifi mode will display the conversations in realtime between clients and AP switches.
If your installer does not have access to this type of kit he will probably follow you around in ever decreasing circles until he diappears up his own backside.
Bill & Charles @ Extricom are nice guys and will talk you through to a vanilla setup but that's all they can and are obliged to do, you need to be sure that everything your end is in a fit state to support these switches otherwise you may as well have installed something else!
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