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Hardware Thread, HP2025 printing problems in Technical; We have 4 networked HP2025s around the school. Currently, one of them will either print text and no pics, or ...
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    witch's Avatar
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    HP2025 printing problems

    We have 4 networked HP2025s around the school. Currently, one of them will either print text and no pics, or nothing at all. A test page generated from the printer is absolutely fine - all colours present and correct.
    Can anyone shed light on this? If a teacher is printing, they can select one of the other printers around the school and all is fine, which would surely indicate that the driver is OK?
    Pupils dont get the option to print to other printers.

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    witch's Avatar
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    Oh come on
    SOMEONE must have an idea?
    Please?

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    Are you using HP's universal print drivers?

    These have created me some very frustrating moments over the past year as they install some crazy files which quite frankly are not required.

    If your using windows 7 drivers then it looks like it could be the default settings on the print server which require configuration.

    Had another 3 solid hours of researching and re-configuring parts of the registry just for 2 workstations as they had issues mapping 2 HP printers, will find out tomorrow if it was fruitful.

    Good hunting MSSB

  4. Thanks to bossman from:

    witch (26th September 2013)

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    Could try...

    Update firmware
    Disable advanced printing features
    Save document as PDF and try printing

  6. Thanks to danelliott87 from:

    witch (26th September 2013)

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    I cant see why it would be the drivers- we have four identical network printers and the others are fine
    I haven't tried the pdf thing - I will do that today

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