+ Post New Thread
Results 1 to 14 of 14
Hardware Thread, Urgent Help needed with CC4 and Lenovo M72 - not picking up keyboard for pxe in Technical; Hi We are having an issue where we have 82 lenovo m72e tiny desktops and when trying to pxe boot ...
  1. #1

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9

    Urgent Help needed with CC4 and Lenovo M72 - not picking up keyboard for pxe

    Hi

    We are having an issue where we have 82 lenovo m72e tiny desktops and when trying to pxe boot them to the CC4 network it lets us hit F12 to load PXE boot but then the keyboard and mouse loose connection so we cannot enter our login credentials to select the build options.

    Anyone know what could be causing this?

    There is no PS2 port on them and have tried different keyboards.

    Running out of time as usual

    Cheers

  2. #2

    Join Date
    Jun 2009
    Location
    Watford
    Posts
    876
    Thank Post
    381
    Thanked 114 Times in 73 Posts
    Rep Power
    62
    Any settings in the BIOS ie - legacy USB devices enabled etc?

  3. #3

    Oaktech's Avatar
    Join Date
    Jul 2011
    Location
    Bournemouth
    Posts
    2,764
    Thank Post
    760
    Thanked 539 Times in 422 Posts
    Rep Power
    259
    we had this with some novatech machines and we ended up just trying out about 20 different keyboards until one worked and then just walking round with that!

  4. #4

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9
    We have updated the bios and tried disabling legacy USB support but still no luck.

  5. #5

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9
    The keyboard seems to loose connection after a certain USB driver is installed at the start of the CC4 build process "cougsmb.inf".

    Anyone know how to remove this driver from the build disk?

    Thanks

  6. #6

    Join Date
    Jul 2006
    Location
    London
    Posts
    1,249
    Thank Post
    110
    Thanked 242 Times in 193 Posts
    Blog Entries
    1
    Rep Power
    74
    Is it a USB 3 issue?
    (i.e. is the keyboard plugged into a USB 3 port and the USB 3 drivers haven't been loaded by Windows yet)


    Also what version of the winpe environment is that?
    Last edited by psydii; 22nd August 2013 at 01:39 PM.

  7. #7

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9
    It's using pe vista. have tried adding extra usb drivers for usb 3 to the build disk but the M72 only has USB 2 with it.

  8. #8

    Join Date
    Jul 2006
    Location
    London
    Posts
    1,249
    Thank Post
    110
    Thanked 242 Times in 193 Posts
    Blog Entries
    1
    Rep Power
    74
    Who did you buy them from?

  9. #9

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,705
    Thank Post
    3,236
    Thanked 1,045 Times in 967 Posts
    Rep Power
    363
    If not already done so maybe worth checking that the BIOS is up to date ( either burn off a disc iso from the Lenovo website for the model of machine you have ) which you should be able to get from the relevant downloads page for your model of machine from the Lenovo download section.

    Or you can download and install System Updater for the relevant version of windows and get it to check for updates that way ( if there are any BIOS updates it should pick it up underneath the last tab on the system updater software )

    As above once you have checked it is up to date then check any / all USB settings to ensure it stays powered on, enabled etc

    Linky to system updater software : ThinkVantage System Update

  10. #10

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9
    Solved it. For some reason I had to change the hdd from ahci to IDE and all working ok. Thanks.

  11. Thanks to tj2419 from:

    mac_shinobi (22nd August 2013)

  12. #11

    synaesthesia's Avatar
    Join Date
    Jan 2009
    Location
    Northamptonshire
    Posts
    5,866
    Thank Post
    574
    Thanked 998 Times in 770 Posts
    Blog Entries
    15
    Rep Power
    461
    Off topic. Fit SSDs. Honestly!
    We're not on CC4 but we've just put some SSD's in some basic model M72es (g630 pentiums) and cold power off to waiting at win 7 logon prompt, including all the relevant GPOs etc - 13 seconds flat.

  13. #12

    Join Date
    May 2011
    Location
    United Kingdom
    Posts
    466
    Thank Post
    118
    Thanked 16 Times in 16 Posts
    Rep Power
    9
    Quote Originally Posted by synaesthesia View Post
    Off topic. Fit SSDs. Honestly!
    We're not on CC4 but we've just put some SSD's in some basic model M72es (g630 pentiums) and cold power off to waiting at win 7 logon prompt, including all the relevant GPOs etc - 13 seconds flat.
    We have ssd's in them.

  14. #13

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,705
    Thank Post
    3,236
    Thanked 1,045 Times in 967 Posts
    Rep Power
    363
    Quote Originally Posted by tj2419 View Post
    Solved it. For some reason I had to change the hdd from ahci to IDE and all working ok. Thanks.
    Not sure how that solves it. What OS are you putting onto the machines. If win 7 then it should have the ahci drivers / intel matrix mass storage drivers included. If not then these need including into the image to support and take advantage of ahci which does help a bit ( at least with NCQ being the main benefit )

    AHCI - http://en.m.wikipedia.org/wiki/Advan...ller_Interface

    NCQ - http://en.m.wikipedia.org/wiki/Native_Command_Queuing

    Would be good to know if ncq only works with ahci enabled or if this does not make any difference

    I know AHCI makes a big difference when or if the computers have an SSD installed

  15. #14

    mac_shinobi's Avatar
    Join Date
    Aug 2005
    Posts
    9,705
    Thank Post
    3,236
    Thanked 1,045 Times in 967 Posts
    Rep Power
    363
    Last edited by mac_shinobi; 22nd August 2013 at 06:50 PM.

SHARE:
+ Post New Thread

Similar Threads

  1. Replies: 5
    Last Post: 1st July 2014, 08:34 AM
  2. Urgent help needed - Mac and IntY
    By solitaire89 in forum Mac
    Replies: 1
    Last Post: 7th October 2010, 01:27 PM
  3. Sunray 2 help needed with MMR and usb redirection
    By nickandcath in forum Thin Client and Virtual Machines
    Replies: 8
    Last Post: 23rd June 2010, 04:09 PM
  4. Replies: 11
    Last Post: 6th September 2007, 07:10 PM
  5. Replies: 4
    Last Post: 15th March 2007, 08:48 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •