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Hardware Thread, Ridiculously low pricing on Surface RT for UK Edu this summer in Technical; starting chasing our order as i sent it off 16th july and got the confirmation email that that i had ...
  1. #76

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    starting chasing our order as i sent it off 16th july and got the confirmation email that that i had "expressed interest" with the FAQ and that its.
    ideally id like to phone someone about it but they dont provide any phone numbers......

  2. #77

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    Had an email from Kieran Porter today. v-kiepor@microsoft.com Tel: +44 118 9095303 . He informs me Microsoft were waiting for new stock in the UK which has now arrived and we should receive our devices in the next week or two.

  3. #78

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    I got a shipping confirmation today for the device which arrived on Monday . To be fair it did say "In some cases you may have already received your delivery" but it was amusing nonetheless.

  4. #79
    zag
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    Apparently Microsoft lost 1 Billion dollars in unsold stock of these RT tablets.

    My guess is you will be holding an expensive paperweight soon

    Microsoft Surface sales numbers revealed as SHOCKINGLY HIDEOUS

    Why Teflon Ballmer had to go: He couldn't shift crud from Windows 8, Surface

  5. #80

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    I'm guessing that dumping these into the UK will allow good old M$ to offset a proportion of the $1bn losses against UK Corporation taxes?
    I just hope they prove worth it even for that price.

  6. #81

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    Quote Originally Posted by SYSMAN_MK View Post
    Just received a second unordered one as well! Have a feeling that chasing the order has generated a second order somehow. Emailed them about it and just got a reply saying look at the t&cs. O_o
    Did you get this resolved? We have received a duplicate order too and our accounts clerk is tearing her hair out trying to speak to someone at Microsoft Operations Ireland to sort it out.

  7. #82
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    Still haven't received an order confirmation of mine, anyone got any other contact details I can pester, as I am not too happy now

  8. #83


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    Surface RT v2.0 is due to be announced and/or released later this month (23rd September).

    www.theverge.com/2013/9/9/4711124/microsoft-surface-2-event-september-23rd-new-york

    Microsoft is preparing to stick with Windows RT 8.1, although it will drop the "RT" name from the actual device. The Surface 2 is expected to include a 1080p display, with Nvidia's Tegra 4 processor. Battery life on the Surface 2 is said to be around 8 hours, with a new Power Cover accessory planned for both the Surface 2 and Surface Pro 2 that will boost the battery life through a built-in battery in the keyboard cover. Both devices will likely be shown at the September 23rd event, along with a new Docking Station accessory and the new Power Cover.

  9. #84
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    Quote Originally Posted by BKGarry View Post
    Still haven't received an order confirmation of mine, anyone got any other contact details I can pester, as I am not too happy now
    I took to twitter in the end to get it sorted...

    https://twitter.com/microsofteduk and they were very helpful. I got not 1 but 2 Microsoft people email me and the things turned up a week later. Very happy with the product but will not be buying from Microsoft UK again

    The age old question will be how can Apple laser etch anything you want onto an iPad and ship it out when Microsoft store find it this hard to box a few things up and post them? Maybe we will never know

  10. #85
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    Thanks, I will try that. I am not happy with the whole situation. I got a reply (in august) about a missing part on the order form. Sent it back with what the asked. Then nothing. :-(

  11. #86
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    Wow thank you @robjduk I now have 3 twitter replies, looks like twitter is the way to go

    Hi Garry. Who did you speak with previously? We can get a reminder over to the team. Still working through a big backlog, Tim
    Can you remind me of the school again and I will ask them to look into it. Thanks, Tim
    Great - many thanks! I will reach out to them now for you, Tim
    :-)

  12. #87
    zag
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    Oh dear, it gets worse!

    Lets hope they release version 2 soon!

    Microsoft shipped only 300,000 Surfaces last quarter, says IDC | CITEworld

    For comparison, apple sold 14 Million ipads!!
    Last edited by zag; 13th September 2013 at 07:07 PM.

  13. #88


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    Quote Originally Posted by zag View Post
    For comparison, Apple sold 14 Million iPads!!
    It that a good thing?

  14. #89
    zag
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    Quote Originally Posted by Arthur View Post
    It that a good thing?
    I would think so yes, people tend to vote with their wallets.

    When we see a device miserably failing in the sales figures (Surface, Chrome Laptops ect..) its a sure sign that something is wrong with the platform.

  15. #90
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    You need to use a Chromebook. The godsend to schools.

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