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Hardware Thread, Agfa Snapscan Touch Scanner in Technical; Has anyone got one of these? I have installed it on an XP machine with no problems initially - hardware ...
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    witch's Avatar
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    Agfa Snapscan Touch Scanner

    Has anyone got one of these?
    I have installed it on an XP machine with no problems initially - hardware seen, software installed, all ready to play..... BUT when I access the software, I get a message to turn on the Scanner, which is of course already on.
    I have tried reinstalling the software, before and after connecting the scanner, and I don't quite know what to do now. :cry:

    Any ideas?

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    Re: Agfa Snapscan Touch Scanner

    I've had problems with Agfa SnapScan scanners, not that model I will say though, but seems to be related to XP and the fact that Agfa didn't make scanners for XP let alone really 2000.

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    Re: Agfa Snapscan Touch Scanner

    Ta - I did wonder if that was it

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    Angry

    Quote Originally Posted by witch View Post
    Has anyone got one of these?
    I have installed it on an XP machine with no problems initially - hardware seen, software installed, all ready to play..... BUT when I access the software, I get a message to turn on the Scanner, which is of course already on.
    I have tried reinstalling the software, before and after connecting the scanner, and I don't quite know what to do now. :cry:

    Any ideas?
    i have the same problem and cannot run scanwise.exe
    have you had luck ?

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    Quote Originally Posted by robertoa View Post
    i have the same problem and cannot run scanwise.exe
    The scanner is unlocked, isn't it? I know I spent a while trying to figure out what the problem was with a new scanner once only to find I hadn't moved the locking switch (bottom of the scanner) into the "unlocked" position.

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    Smile

    Quote Originally Posted by dhicks View Post
    The scanner is unlocked, isn't it? I know I spent a while trying to figure out what the problem was with a new scanner once only to find I hadn't moved the locking switch (bottom of the scanner) into the "unlocked" position.

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    David Hicks
    this and the frst post did not work out When i run scanwise.exe a window apears saying me the prog has to been closed Do you have any idea to solve it.
    by the way you can skype me as ralijs

    Als je een hand nodig hebt laat maar weten,Ik heb er twee,
    Si necesitas una mano,avisame,tengo dos.
    If you need a hand,let me know,I have two. roberto
    Attached Images Attached Images

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    Quote Originally Posted by robertoa View Post
    When I run scanwise.exe a window appears saying me the prog has to been closed. Do you have any idea to solve it.
    Nope. Not a sausage. The best I can think of is to wipe and re-install Windows - it sounds as though something is possibly conflicting with scanwise.exe. Is there any other hardware plugged in to the machine for scanwise to get itself confused about? How old is the machine, i.e. how long ago was Windows installed and how has the machine been used since? If this is a user's machine it could have all sorts of random bits of software (and/or malware) floating around.

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    David Hicks

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    Quote Originally Posted by dhicks View Post
    Nope. Not a sausage. The best I can think of is to wipe and re-install Windows - it sounds as though something is possibly conflicting with scanwise.exe. Is there any other hardware plugged in to the machine for scanwise to get itself confused about? How old is the machine, i.e. how long ago was Windows installed and how has the machine been used since? If this is a user's machine it could have all sorts of random bits of software (and/or malware) floating around.

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    David Hicks

    SNAPSCAN TOUCH IS NOW WORKING
    what i did uninstall the prog with uninstaller from total commander and also cleared all from the register. then i went to install new hardware connecting the usb plug.it went fine.i was asked to opening several windows .and put it all together. what happens that some times we dont read the small letters.
    as we do very much because we all do that.after that i installed snapscan and run the exe file with no problem.

    thank you very much to assist Roberto Lijs

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    EDIT: realised I was referring to the Fujitsu ScanSnap which is a whole other product... and better supported it seems!
    Last edited by contink; 2nd November 2008 at 05:48 PM.

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