+ Post New Thread
Results 1 to 4 of 4
Hardware Thread, Avaya IPOffice 500v2 Config Reset in Technical; We have taken over a nearby office (downstairs) and as such have come into possession of the previous tennats equipment ...
  1. #1

    Geoff's Avatar
    Join Date
    Jun 2005
    Location
    Fylde, Lancs, UK.
    Posts
    11,803
    Thank Post
    110
    Thanked 583 Times in 504 Posts
    Blog Entries
    1
    Rep Power
    224

    Avaya IPOffice 500v2 Config Reset

    We have taken over a nearby office (downstairs) and as such have come into possession of the previous tennats equipment (they left in some hurry and not on the best of terms with the building owners). One of these items is the phone system, an Avaya IPOffice 500v2 and a collection of compatible handsets. Rather than reinventing the wheel I'd quite like to get this up and running. To do so I will need to gain access to the system and reset/reconfigure it. I can find little to no information in the Avaya support website to clue me in on how to do this. Do any Edugeekers own such a telephone system and can give me a clue as to how to reset it to factory settings? Additionally, what do I do about firmware upgrades and licensing? Is it attached to the hardware? or will I 'lose' everything when I reset it?

  2. #2

    Join Date
    Oct 2008
    Location
    Lincolnshire
    Posts
    2,165
    Thank Post
    12
    Thanked 224 Times in 214 Posts
    Rep Power
    66
    Not sure where to point you but its a good bit of kit, keep hold and make use of it.

  3. #3

    broc's Avatar
    Join Date
    Jan 2006
    Location
    England
    Posts
    2,046
    Thank Post
    104
    Thanked 401 Times in 265 Posts
    Rep Power
    150
    I look after our Avaya system which was installed for us by an Avaya business partner so I know a little bit about the system....

    The IP Office 500 V2 system is administered using a PC package called Avaya IP Office Manager. The Avaya system should have a 'feature key dongle' on a card (smart media or SD card at the back of the unit). This will determine what features are enabled.

    The Office Manager package is an offline editor and is used to build & configure the system before saving and activating across the LAN to the IP Office unit. The IP Office Manager package should be password protected, with an Administrator account, I think the default id & password is Administrator/Administrator but that should have been changed when the box was installed

    I have no idea how you would find out what the password is if it has been changed.

  4. #4

    Join Date
    Oct 2008
    Location
    Lincolnshire
    Posts
    2,165
    Thank Post
    12
    Thanked 224 Times in 214 Posts
    Rep Power
    66
    I wasn't on my home PC yesterday when I posted but check this site out, came across it the other day might be of some use. If you get stuck drop me a PM and I can put you in touch with a company that deal with this stuff.

SHARE:
+ Post New Thread

Similar Threads

  1. Access points need resetting
    By Outpost in forum Wireless Networks
    Replies: 7
    Last Post: 20th February 2008, 03:47 PM
  2. Samba config
    By Dos_Box in forum *nix
    Replies: 7
    Last Post: 19th October 2005, 09:21 AM
  3. Reset Sequence for HP BIJ 1200?
    By ChrisH in forum Hardware
    Replies: 11
    Last Post: 6th October 2005, 06:16 PM
  4. Replies: 12
    Last Post: 12th September 2005, 10:47 AM
  5. Aaagh! Just lost all my Ghost configs
    By eejit in forum Windows
    Replies: 26
    Last Post: 16th July 2005, 02:37 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •