Hardware Thread, Hp Gen8 DL380e randomly turning off in Technical; Still ongoing. Sending them bunches of logs......
22nd April 2013, 09:15 AM #16
Still ongoing. Sending them bunches of logs...
24th April 2013, 09:37 AM #17
Sadly, the saga continues!
I've sent about 4 tonnes of logs to HP now, all of them saying there's no hardware error...
However, last night I left it doing diagnostics via the Intelligent Provisioning onboard tool, and it reset during this - meaning:
a) I didn't get the logs HP were asking for and
b) It isn't something that Windows is causing.
The ball is once again in HP's court!
In my ILO Event Log, I have dozens of 'Server Reset', mixed with the occasional 'Server power restored' followed shortly by 'Server power removed'... So they make no sense either.
Last edited by localzuk; 24th April 2013 at 09:41 AM.
24th April 2013, 02:56 PM #18
Well, they've agreed to replace the system board now. They're coming tomorrow to do it. It'll be nice having it back up and running again!
25th April 2013, 12:29 AM #19
We had the same issue with a G6 and it seemed to be the onboard raid controller 410i.
They replaced the main board next day and all is well. We initially put in two new disks after the controller screwed up both disks in bay 1 of a raid 10 config. The new disks auto configured to raid 5 and we restored everything back via backups. Took us a whole day!
25th April 2013, 09:24 AM #20
If it is the onboard controller, that's fine - we don't actually use it! In order to use the 25 bay disk enclosure, we have an additional controller plugged into PCI Express.
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