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Hardware Thread, New Nec copiers in Technical; What a nightmare. I know copier software is usually pants but the nec stuff is all I have been doing ...
  1. #1

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    New Nec copiers

    What a nightmare. I know copier software is usually pants but the nec stuff is all I have been doing for the past 2 days.

    I can't beloved there is no import routine for users, you can export and import but its causing errors. 2 copiers, the main receotionists pin doesn't work... I reset it on the web but still fails. I reset it on the panel and it takes. I go through 100 accounts and check all the pins and they all work eventually. I export the user settings from this copier and import it on another one.....the users pin stops again and it stops working on the original one....bonkers.

    Almost at stage of removing the pins as I am getting loads of stick. It's set to pop up the box where the user can type in there pin that works fine but I can't rely on the pins.

    Anyone else used these copiers? I am not impressed with them up to now.

  2. #2

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    Didn't even know they did them, they are not in the top few compared to the likes of Sharp, Canon, Toshiba, Kyocera, Konica, Xerox & Ricoh.

    Can I ask what made you choose them?

    Sharp is really simple you can just tick a box in the driver for it, no extra software needed, Canon used to be same if I remember rightly but not touched one of them for a few years now.

  3. #3

    localzuk's Avatar
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    This is one of the reasons we went for Ricoh - so we could use a well designed management system (PaperCut - also works with Sharp, Canon, Toshiba, Konica, and Xerox). I've always found built in user management to be useless on nearly all copiers, as you end up duplicating effort by having your network full of logins, and then having to set everyone up again on copiers.

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