I'm having this problem with black toners on our FS-C5150DN printers. A black toner runs out, I put in a brand new, kyocera manufactured cartridge, the printer goes through its loading toner routine and then tells me that K needs replacing. If I look on the printer's web page it tells me that black toner is at 0% as well. A full black cartridge weighs 220g and an empty one 150g. These cartridges which are being shown as empty are up around 220g.
Has anyone had this problem with Kyocera printers? Googling the problem is no help because all I get is page after page of sites wanting to sell me cartridges.
Could be! I'll have a look tomorrow. Thanks.
I had a FS-C5100DN do exactly the same thing, needed an engineer out to replace a part and upgrade firmware to fix it.
We do a lot of these Kyocera printers .
Its a simple toner feed problem
.... check the gear on the cartridge ( its a triangle thing) is in the correct position to engage in the printer.
..... at the other end of the cartridge check the door opens on the toner exit.
if this doesnt work its time to get the screwdriver out ! we can talk you through it 01228 561669 Steve
I had quite a few problems with our FS-C5150DN printers, I even blogged about the most ridiculous string of incidents, but this is a new one for me. Have noted the above in case I ever see it on the one we still have!
Unlucky man !!
Its rare but sometimes the chip fails on the tk580 toners telling the machine the cartridge is empty and stops it printing.
The printer still works ok without it but wont work if it thinks its empty ( you lose the toner level gauge thats all )
Its hidden under the yellow sticker on the base of the cartridge , just pull it off it may be the fix.
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