+ Post New Thread
Results 1 to 7 of 7
Hardware Thread, HP Laptop Out Of Warranty Repairs in Technical; ... so a member of staff threw their laptop at me and said something along the lines of "It's broken ...
  1. #1
    Heebeejeebee's Avatar
    Join Date
    Nov 2006
    Location
    Intergalactic Cruise
    Posts
    1,057
    Thank Post
    69
    Thanked 79 Times in 62 Posts
    Rep Power
    35

    HP Laptop Out Of Warranty Repairs

    ... so a member of staff threw their laptop at me and said something along the lines of "It's broken - get me a new one".

    A quick glance at it showed that the power pin had been broken off from the motherboard. "Not my fault" says the member of staff in a huff. "I want a new one now".

    This dug my heels in instantly and made me put it in the (big) pile of laptops that I need to configure for new staff.

    Now I've managed to get round to look at getting it repaired it seems that this may not even be worth fixing due to HPs extortionate pricing for service. I'd like to avoid giving a new replacement since I know they won't take care of that one either.

    How do you guys get this sort of thing fixed and is it usually expensive? Do I have to use HP or are there local repairers that can repair this product cheaply? A quick look at Yell.com shows a few authorized companies but I suspect that they'll be similarly priced to HP.

    Cheers

    HBJB

  2. #2

    Ric_'s Avatar
    Join Date
    Jun 2005
    Location
    London
    Posts
    7,592
    Thank Post
    109
    Thanked 770 Times in 598 Posts
    Rep Power
    182

    Re: HP Laptop Out Of Warranty Repairs

    ICT Direct can get laptops repaired... although I have come to an understanding that I will get discounted prices on second hand laptops if the 'dead' machine is in good enough knick to be used for spares.

  3. #3

    Join Date
    Feb 2006
    Location
    Derbyshire
    Posts
    1,381
    Thank Post
    181
    Thanked 211 Times in 171 Posts
    Rep Power
    65

    Re: HP Laptop Out Of Warranty Repairs

    I can recommend http://www.uklaptoprepairs.co.uk/power.htm - had a few laptop power connectors repaired by them and was very pleased with the speed/service...

    HTH

    Ben

  4. #4

    Join Date
    Oct 2006
    Location
    England
    Posts
    92
    Thank Post
    1
    Thanked 1 Time in 1 Post
    Rep Power
    0

    Re: HP Laptop Out Of Warranty Repairs

    About £65, that's what I've been quoted by a company called plymouthpcrepairs.co.uk, i think it may be a franchise so there may be other branches throughout the UK. Not that expensive really!!

    manick

  5. #5

    CESIL's Avatar
    Join Date
    Nov 2006
    Location
    Hampshire
    Posts
    1,404
    Thank Post
    109
    Thanked 267 Times in 198 Posts
    Rep Power
    169

    Re: HP Laptop Out Of Warranty Repairs

    I have used a firm in Portsmouth called Clones UK for repairs to Dell laptops

    They usually charge about half the price Dell charge and are pretty quick as well

    www.clonesuk.co.uk

    Mark

  6. #6

    Join Date
    Mar 2007
    Location
    Smethwick
    Posts
    49
    Thank Post
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0

    Re: HP Laptop Out Of Warranty Repairs

    This used to happen all of the time where I used to work. The problem is partly a design fault and mostly the staff, who insist on leaving the power connector plugged into the back of the laptop and packing it into the case, also working from inside the case is another reason.
    Fixing the problem is actually quite easy as sometimes the dc jack can be placed back onto the board and the solder reheated to stick it back in. If it has come off, or one of the 3 (or 5) pins has snapped, you can buy new jacks for around £3 (look here - http://www.laptopsockets.co.uk/sockets-numbered/2.htm).
    Simply, dissassemble the laptop, inspect the dc board and jack, either stick it back on or replace the jack, any soldering novice can do it, I got our electronics teacher to do it.

  7. #7
    Heebeejeebee's Avatar
    Join Date
    Nov 2006
    Location
    Intergalactic Cruise
    Posts
    1,057
    Thank Post
    69
    Thanked 79 Times in 62 Posts
    Rep Power
    35

    Re: HP Laptop Out Of Warranty Repairs

    Quote Originally Posted by TekkyMatt
    This used to happen all of the time where I used to work. The problem is partly a design fault and mostly the staff, who insist on leaving the power connector plugged into the back of the laptop and packing it into the case, also working from inside the case is another reason.
    Fixing the problem is actually quite easy as sometimes the dc jack can be placed back onto the board and the solder reheated to stick it back in. If it has come off, or one of the 3 (or 5) pins has snapped, you can buy new jacks for around £3 (look here - http://www.laptopsockets.co.uk/sockets-numbered/2.htm).
    Simply, dissassemble the laptop, inspect the dc board and jack, either stick it back on or replace the jack, any soldering novice can do it, I got our electronics teacher to do it.
    Good site and a nice tip. Cheers.

    I got it fixed by UKLaptoprepairs in the end - superb service.

    HBJB

SHARE:
+ Post New Thread

Similar Threads

  1. Projector Repairs
    By Paul_L in forum Hardware
    Replies: 12
    Last Post: 21st July 2007, 12:12 AM
  2. over-charging and shoddy repairs
    By alonebfg in forum General Chat
    Replies: 0
    Last Post: 11th June 2007, 09:51 AM
  3. Recomend someone for laptop repairs
    By ind13 in forum Hardware
    Replies: 8
    Last Post: 10th November 2006, 11:38 AM
  4. Printer repairs
    By NetworkGeezer in forum Recommended Suppliers
    Replies: 3
    Last Post: 4th May 2006, 08:09 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •