+ Post New Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 28
Hardware Thread, Printers not printing a colour in a report... in Technical; Ok, so staff are trying to print reports using Target Tracker. The report has some colour coding in it. We ...
  1. #1

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541

    Printers not printing a colour in a report...

    Ok, so staff are trying to print reports using Target Tracker.

    The report has some colour coding in it. We seem to be having an issue with the green. Some printers are printing the green and some are ignoring it completely.

    The printers are installed on a server and then dished out via a script, i've compared the drivers in the properties of a working printer and a non working and they are the same.

    The printers print green otherwise quite happily...any thoughts?
    Last edited by Little-Miss; 14th February 2013 at 12:36 PM.

  2. #2

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    bump...

  3. #3

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    What? no one wants to point out something obvious that i've done\not done\missed?!

    Just been toying with the idea that 3 of the printers had a firmware upgrade during the toner fiasco but then there is a printer in the "doesn't print green" list that hasn't had its firmware touched....

  4. #4
    soveryapt's Avatar
    Join Date
    Jan 2009
    Location
    Lancashire
    Posts
    2,402
    Thank Post
    648
    Thanked 277 Times in 244 Posts
    Rep Power
    78
    My suggestion would be to try upgrading the drivers (if there is an upgrade available) and seeing whether that helps at all. Failing that to try a complete reinstall of one of the non-green printing servers.

  5. Thanks to soveryapt from:

    Little-Miss (14th February 2013)

  6. #5

    Michael's Avatar
    Join Date
    Dec 2005
    Location
    Birmingham
    Posts
    9,262
    Thank Post
    242
    Thanked 1,568 Times in 1,250 Posts
    Rep Power
    340
    If exporting to MS Word 2010 (for example), select File > Save As then select PDF. Print the PDF to the printer.

    If using an older version of Word 2003 for example, install a free PDF printer such as Cute PDF and do the same.

    I've had similar problems with Publisher 2003 to certain printers/photocopiers. Sending the file as a PDF did the trick

  7. #6
    TecD's Avatar
    Join Date
    Dec 2012
    Location
    Sussex
    Posts
    35
    Thank Post
    1
    Thanked 2 Times in 2 Posts
    Rep Power
    4
    Turn on and off again?... sorry

  8. #7

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    Nah, they print straight from Target Tracker. I took TT out of the title in case that was putting people off.

  9. #8
    Gaz
    Gaz is offline

    Join Date
    Feb 2011
    Location
    Preston
    Posts
    794
    Thank Post
    137
    Thanked 67 Times in 59 Posts
    Rep Power
    20
    Is it possible to change the colour of that key item to a different one?

  10. #9

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    Not sure. But I guess green = good.

  11. #10

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    Ok, not sure what to do with this.

    I've installed one of the non working printers on to my machine and not running through server.

    I've tried different drivers but this doesn't seem to make a difference...any ideas?

  12. #11
    Gaz
    Gaz is offline

    Join Date
    Feb 2011
    Location
    Preston
    Posts
    794
    Thank Post
    137
    Thanked 67 Times in 59 Posts
    Rep Power
    20
    There must be a difference between the one that works and the one that doesnt work. Try and find a common link between the two PC's/Printers.

    Could even try an image of a working PC to a non working PC.
    Last edited by Gaz; 25th February 2013 at 10:45 AM.

  13. #12

    X-13's Avatar
    Join Date
    Jan 2011
    Location
    /dev/null
    Posts
    9,033
    Thank Post
    591
    Thanked 1,944 Times in 1,345 Posts
    Blog Entries
    19
    Rep Power
    813
    Is it ink or toner?

    Refils or legit?

    Is it a case of being unable to print green at all or just through Target Tracker? [If it's just through target tracker, take a screenshot and try to print it through paint. That way you have the exact green it's using.]


    If its refilled ink, check the nozzles. We've had a lot of problems with refils causing blockages in the nozzles which we can't clear.


    Also, take a screenshot of the advanced colour selection in paint... [or just use mine.] and check if blue and yellow are coming through properly.

    Attachment 17293
    Last edited by X-13; 25th February 2013 at 10:58 AM.

  14. #13

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541
    I did wonder if it coincided with the issues id had with the refill toners but its also affecting printers that weren't touched...

    Printer prints advanced colour things fine. The issue is only affecting Target Tracker....

  15. #14

    X-13's Avatar
    Join Date
    Jan 2011
    Location
    /dev/null
    Posts
    9,033
    Thank Post
    591
    Thanked 1,944 Times in 1,345 Posts
    Blog Entries
    19
    Rep Power
    813
    Quote Originally Posted by Little-Miss View Post
    Printer prints advanced colour things fine. The issue is only affecting Target Tracker....
    Is it all colours that are getting stripped out, or just green?

  16. #15

    Little-Miss's Avatar
    Join Date
    Oct 2007
    Location
    London
    Posts
    5,514
    Thank Post
    2,374
    Thanked 742 Times in 455 Posts
    Blog Entries
    2
    Rep Power
    541

SHARE:
+ Post New Thread
Page 1 of 2 12 LastLast

Similar Threads

  1. [Fog] Fog added printers not printing
    By TheElusiveOrangeButton in forum O/S Deployment
    Replies: 0
    Last Post: 26th July 2010, 09:19 AM
  2. Network Printers not being picked up in one classroom
    By speckytecky in forum Network and Classroom Management
    Replies: 0
    Last Post: 18th March 2010, 09:56 AM
  3. Printer not printing until spooler is restarted
    By adamf in forum Windows Server 2000/2003
    Replies: 16
    Last Post: 11th June 2009, 02:57 PM
  4. printers not printing
    By nephilim in forum Windows
    Replies: 7
    Last Post: 27th April 2009, 06:10 PM
  5. Epson printer not printing colours that are on sreen.
    By tosca925 in forum How do you do....it?
    Replies: 1
    Last Post: 26th May 2008, 11:06 AM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •