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Hardware Thread, Brother HL-5250DN Problem in Technical; Hi At home I have had a Brother HL-5250DN laser B&W printer for a few months now shared between 4 ...
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    FN-GM's Avatar
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    Brother HL-5250DN Problem

    Hi

    At home I have had a Brother HL-5250DN laser B&W printer for a few months now shared between 4 computers it has been working perfect until the other day. I don't understand what’s going on with it! It is a network printer connected via Ethernet.

    When i go into "Printers & Faxes" it says the printer is offline. I checked the printer via Internet Explorer it says "ready". At this point i can't get it work the only way to get it to work is by deleting the printer and adding it again then its fine until I reboot, then it says its offline again.

    I have done the following:

    Swapped Network Cable
    Swapped Ports On Switch
    I Can Ping The Printer When It Says Its Offline
    Checked The Printer Port

    Anyone Got Any Ideas?

    Thanks

    PS: Running Windows XP

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    Midget's Avatar
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    Re: Brother HL-5250DN Problem

    If it's anything like the one I had then you just need to switch it off and on again at the switch on the printer.

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    FN-GM's Avatar
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    Re: Brother HL-5250DN Problem

    nope tried that should have posted that realy

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    Re: Brother HL-5250DN Problem

    Hi there,

    I had the same problem with two of my Magicolour printers after the school holidays. I fixed the issue by changing the printer to point to the LPT port (so I could delete the IP address port) and then recreating the printers TCP\IP port. When I recreated the port instead of using "Generic Network Port" in the list I chose a Magicolour driver.

    Hope this helps.

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    FN-GM's Avatar
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    Re: Brother HL-5250DN Problem

    I took your advice did as you said and im still getting the problem.

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    Re: Brother HL-5250DN Problem

    anyone else got any ideas please?

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    Re: Brother HL-5250DN Problem

    If isn't just set as offline (a tick option on one of the menus when you open the print queue)?

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    Re: Brother HL-5250DN Problem

    In Computer Management in Services restart the print spooler wait a couple of seconds

    If not reinstall the drivers

    Please post let me know hpw you get on

    Mr Tech

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    Re: Brother HL-5250DN Problem

    Thanks chaps none of them worked but I think I have cracked it, I have found an older driver and it appears to work so far. But I can't understand why it has only just started happening.

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    Re: Brother HL-5250DN Problem

    I had a similar problem with a HP Laserjet. We had just installed 44 PCs and a PC was competeing for the IP address, despite the printer having a static IP!

    All sorted now ! Quite worried it managed to happen! :?

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    PEO
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    Z

    Do you have a copy of the printer driver you used to sort the problem. Im having same issue, glad im not the only one.

    cheers

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    ZeroHour's Avatar
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    Newer firmware?
    Also have you tried resetting it completely to factory defaults?

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    Resurrecting a very old thread (found via Google), I had the same issue.

    Updating the printer firmware to 1.19 (via USB) and the network firmware to 1.11 (via FTP) seemed to sort it.

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