Hardware Thread, Dell Optiplex 390 in Technical; Recently bought a batch of Dell Optiples 390's.
Imaged them all up and the end user has reported that Movie ...
7th February 2013, 09:01 AM #1
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Dell Optiplex 390
Recently bought a batch of Dell Optiples 390's.
Imaged them all up and the end user has reported that Movie Maker does not start up. I ran the Direct X diagnostic tool and the DDI version is showing as unkown, is there a patch or an updated driver that I need to install to make movie maker work? I have tried several different drivers fomr the dell site but none see mto work.
7th February 2013, 07:31 PM #2
Not seen an issue like that with the 390's before. Google suggests that the DX diag tool isn't always accurate though. I'd try grabbing the latest graphics/video driver from Intel/nVidia/AMD's (delete as applicable) own website though. I've often found the ones from the Dell site are either out of date or crippled in some way.
7th February 2013, 09:50 PM #3
Which OS have you installed on these?
8th February 2013, 08:41 AM #4
Update the VGA driver if you can, I had similar issues with another machine (not a 390) which wouldn't run Movie Maker. New driver cured it
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