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    speckytecky's Avatar
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    Crickey - the price of HP spares!

    Recently one of our HP 625 notebooks suffered a flat battery. Traced it to the power supply being duff. The laptop was still under warranty and HP promptly sent a replacement power supply. Unfortunately, the end plug was a different design - far bigger than the plug it was replacing. Getting onto the very helpful HP Support again they duly sent an adapter that slotted onto the new plug and fitted perfectly into the laptop. It was about two inches long with a plug at each end - I looked the part number up on the Internet and discovered it was something like $3 on the North American site but in the UK the same part comes in at over £50. Ouch!

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    twin--turbo's Avatar
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    Your lucky!

    We have 100+ HP laptops out of service as the batteries have failed prematurely and with no warning, and it keeps occurring!

    Rob

  3. Thanks to twin--turbo from:

    speckytecky (29th January 2013)

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    Be careful with that small adapter they break often and easily

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    speckytecky (29th January 2013)

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    plexer's Avatar
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    We've bought 2power brand replacements from Dan at Misco.

    Ben

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    speckytecky's Avatar
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    I thought ours was a duff battery initially but further investigation revealed it was the charger at fault.

    Quote Originally Posted by twin--turbo View Post
    Your lucky!

    We have 100+ HP laptops out of service as the batteries have failed prematurely and with no warning, and it keeps occurring!

    Rob

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    twin--turbo's Avatar
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    Quote Originally Posted by speckytecky View Post
    I thought ours was a duff battery initially but further investigation revealed it was the charger at fault.
    I think we have some of the cable adapters , only ever had 1 or two out of 600+ PSU's go though.

    Rob

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    dezt's Avatar
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    We had to buy a replacement PSU for the head's PC as it blew up, because it's a SFF and the part was only available through HP, it cost us about £120, rip off, I could replace 3 or 4 standard PSU's for that on our other PC's.

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    Neil-Millgate's Avatar
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    HP are not reknown for their cost effective spare parts. A lot of the HP spare parts are available much cheaper through 'the channel' than direct from HP. If you are struggling or want a cost comparison PM me with the p/n you need and I will see what the current pricing is. Either official HP or a compatible third party one.

  11. Thanks to Neil-Millgate from:

    speckytecky (30th January 2013)

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