Smartboard Circuit boards

[timbo343]

We have a damaged smart board which looks like the 9 pin serial connector is broken.

Does anyone know where i can get a replacement circuit board for a SB580???

Thanks

[wesleyw]

Steljes I would have thought would do these. They are the only supplier of smartboards in this country every one else has to buy them from this distributor. However depending on the age of the smartboard you may have warranty left so you will not have to pay too much for the replacement. Depends if it was malicious damage or not?


Wes

[nicholab]

The interface card is ~=£230 pounds we had to replace one. If the actual card is not broken get a new connector and solder it on or create a fly lead to a D sub.

[Paul_L]

I agree with nicholab, you will have to buy another, if it has been damaged it will not be covered by warrenty and will cost £150 - 250

As wesleyw says Steljes are the only distributor in the country and all suppliers have to go to them.

[timbo343]

I got a few prices, cheapest was about £110, but last night bought a new capacitor and managed to find a serial connector, soldered them back to the board... jobs a good'un

[nicholab]

Good job pat on the back.

[Paul_L]

I got a few prices, cheapest was about £110, but last night bought a new capacitor and managed to find a serial connector, soldered them back to the board... jobs a good'un

Nice one :thumbright:

next time I have a damaged board can I send it over to you for repair!

Paul

[timbo343]

I got a few prices, cheapest was about £110, but last night bought a new capacitor and managed to find a serial connector, soldered them back to the board... jobs a good'un

Nice one :thumbright:

next time I have a damaged board can I send it over to you for repair!

Paul

Haha, just think of the postage costs... i could always set up a business. lol.

only thing now is.. when you draw a straight line, you get like little hills in the straight line... i know how to solve it on the newer modles but that model.... i dunno....

[mrjbeach]

Sorry to open an old thread but as a total newbie I am unable to send a PM so here goes...

Timbo - you said "only thing now is.. when you draw a straight line, you get like little hills in the straight line... i know how to solve it on the newer modles but that model.... "

Please, please, please can you tell me how you solve this problem??

I am trying to find a solution to this problem for a couple of our primarys.

Ta,

Jack

[jopijedd]

Have a look at this:
http://www2.smarttech.com/kbdoc/1418

I found it whilst trying to sort out something completely different about a poxy fartboard.

[mrjbeach]

Thanks for that - I think they've already tried that though.

The more I think about it, the more I think that the board is busted.

Are these boards supposed to have a finite life?

I'll have to keep on playing.

Jack

[timbo343]

@MrJBeach: We have some of the newer 660 boards which are fixed to metal walls. We found http://www2.smarttech.com/kbdoc/1418 sorted the problem but we had sorted it back in 2006.

Which boards are you using?

Tim

[SimpleSi]

Some (I would estimate about 25%) of the 5xx series boards are very bad at holding their calibration/do not calibrate properly.

Smartboard have NEVER publicly admitted this "fault" (which irritates me immensly ) and I know of no method of fixing them.

I don't know if its down to the membrane board itself, the controller board or the USB/serial convertors.

To see if the UK distributor will sort out replacements under guarantee, find the serial number (next to 9 pin connector underneth board_, register the board and then ring Steljes.

I have had some very very bad experiences with their support and I'd rather have a finger-nail pulled out than deal with them but YMMV.

regards

Simon