Hardware Thread, HP Officejet 8000 Problems, any suggestions? in Technical; One of our OfficeJet 8000 printers has stopped printing black, it just prints colour! I have carried out all the ...
8th November 2012, 04:21 PM #1
HP Officejet 8000 Problems, any suggestions?
One of our OfficeJet 8000 printers has stopped printing black, it just prints colour! I have carried out all the printing services options such as print head cleans, alignment, and have even physically cleaned the print head and cartridge cradle (I call it this, I know there is a correct name for it but I can't think what that name is.) Anybody seen this with HP Printers?
I don't think HP Printers are what they used to be.........
8th November 2012, 04:33 PM #2
Sounds like you might need to replace the printhead - do you have another good one you can test with? Some info here on cleaning those printheads - HP state not to leave them out for more than a few minutes or they dry up! HP Officejet Pro 8000 Printer series - A809- HP Officejet Pro 8000 Printer Series (A809) - 'Printhead Problem' Error Message Displays on the Computer or the Printhead Lights Blink - c02548121 - HP Business Support Center
Thanks to Netman from:
oalcock (8th November 2012)
8th November 2012, 04:37 PM #3
Thank you for your reply Netman! I will have a read through the info - but I have realised that it's actually a HP Officejet 6000, not an 8000. Does this change anything?
8th November 2012, 04:53 PM #4
Ah, we don't have those, just the pesky 8000 pro's... there is some info here on replacing the printhead on the 6000 here though.. Replacing the Printhead Assembly HP Officejet 6000 Printer series - E6 | HP® Support
Thanks to Netman from:
oalcock (9th November 2012)
9th November 2012, 11:53 AM #5
It is just throwing paper out constantly now and providing a beautiful array of flashing lights! I think it's time for the tub for this printer! New Printer required.
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