+ Post New Thread
Results 1 to 5 of 5
Hardware Thread, Viglen Sound Problems in Technical; Hello all, We have recently recieved delivery of four Viglen PCs. (Yes! Amsterad Alan Sugar PCs). 2 Models are a ...
  1. #1
    oalcock's Avatar
    Join Date
    Jul 2009
    Location
    Lancashire
    Posts
    379
    Thank Post
    41
    Thanked 6 Times in 6 Posts
    Rep Power
    11

    Viglen Sound Problems

    Hello all,

    We have recently recieved delivery of four Viglen PCs. (Yes! Amsterad Alan Sugar PCs). 2 Models are a small form factor i5, and 2 Models are a higher spec full size CPU i5. Three of them have come with more memory than 32 bit can use, on the other hand for some unknown but strange reason one of them has come with 64 bit and all 8GB usable. On delivery, the sound didn't work on the three 32 bit PCs, but works fine on the 64 bit PC. All they keep doing is sending engineers out with replacement parts.

    Can anybody shed some light on this, and let me know if it could be related to the 32/64 bit differences?
    Can anybody relate to similar experiences with Viglen?

    Thanks,
    Oliver.

  2. #2

    DaveP's Avatar
    Join Date
    Oct 2006
    Location
    Can't talk now: The mother-ship is calling!
    Posts
    9,240
    Thank Post
    353
    Thanked 1,330 Times in 915 Posts
    Blog Entries
    4
    Rep Power
    1188
    Quote Originally Posted by oalcock View Post
    ...Can anybody relate to similar experiences with Viglen?...
    Yes. All bad.

  3. #3

    Join Date
    Jun 2008
    Location
    leicester
    Posts
    728
    Thank Post
    78
    Thanked 175 Times in 151 Posts
    Rep Power
    55
    Yes. It is possible there are different drivers for the 32 and 64 bit OS.

  4. #4
    oalcock's Avatar
    Join Date
    Jul 2009
    Location
    Lancashire
    Posts
    379
    Thank Post
    41
    Thanked 6 Times in 6 Posts
    Rep Power
    11
    The model I am looking at currently has an MSI-H61m(G35) Motherboard with an i5. I have checked on the MSI website, and this shows that the hardware is compatable with Win 7 32. There is one driver available which covers both 32/64 bits. When I plug a headset or some speakers in, the sound configuration pops up and is clever enough to know what I have plugged in - but nothing can be heard. Even the "dunk, dunk, dunk noise" when you press the slider(mover) for the volume control.

  5. #5

    Edu-IT's Avatar
    Join Date
    Nov 2007
    Posts
    7,330
    Thank Post
    404
    Thanked 650 Times in 594 Posts
    Rep Power
    188
    Did they come with the O/S installed? If so, pass them back to Viglen and let them solve it. Why should you waste your time troubleshooting new machines?

    Have you tried all the audio ports, like, if they have front panels and one on the rear?



SHARE:
+ Post New Thread

Similar Threads

  1. Odd Video/Sound Problem
    By DaveP in forum Hardware
    Replies: 2
    Last Post: 14th January 2011, 08:14 PM
  2. iPhone 4 Sound problem...anyone had this?
    By adhutton in forum Netbooks, PDA and Phones
    Replies: 4
    Last Post: 19th August 2010, 12:18 PM
  3. HP T5735 Sound Problems
    By moggy in forum Thin Client and Virtual Machines
    Replies: 3
    Last Post: 13th January 2009, 11:13 AM
  4. Sound Problem
    By LOUD in forum Windows
    Replies: 20
    Last Post: 1st April 2008, 10:46 PM
  5. Odd Sound Problem
    By enjay in forum Hardware
    Replies: 9
    Last Post: 17th June 2007, 10:57 PM

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •