Hardware Thread, Require new PCs in Technical; Stone are a brilliant supplier and I would highly recommend them.
This year we went with a company called Zoostorm ...
12th October 2012, 11:39 AM #16
Stone are a brilliant supplier and I would highly recommend them.
This year we went with a company called Zoostorm that make custom builds, I am not going to tell you that they are of the highest quality, the cases are lightweight and what not but actual components are all top notch intel type stuff and at £245 a pop for 4gb RAM, decent dual core CPU and 160gb-ish HDD you can't really go wrong (Can get actual specs off our quote sheet if anyone is interested)
As for hardware support let's face it, 99.99% of hardware failure is either a DVD drive or a power supply. PSUs cost a fiver each and within the space of literally 5 minutes you can whip a machine out, replace PSU and put it back again. DVD drives in student machines *shrug* they dont use or need them so we don't bother replacing or repairing those, on staff machines again it's a fiver a time and 5 minutes in the office.
i wouldn't bother sending off machines or getting an onsite repair unless it was something pricey like a processor or mobo. Everything else we have "in stock" and repair in house.
We went with zoostorm due to the price, frankly if price was not an issue whatsoever I would always go with stone. If price is an issue go for Zoostorm.
I wouldn't use Dell as personally I see them as a home desktop solution (and even then I would avoid them like the plague) and RM I have only heard bad things but each to their own really. I also hear that dell PSUs are a nightmare to get hold of...
IDG Tech News
12th October 2012, 11:53 AM #17
Stone and Novatech, used both here, both great machines at great prices built to (exacting!) specifications, we have 5 year RTB warranties on them all and get free hot swap units with the order - so a machine breaks, we swap it out within ten minutes, ring up support and get the part on advance replacement. Fix that at our leisure over the next couple of days, send broken part back, swap machine back in for the hot swap.
As far as the end user is concerned, they never have more than a quarter of an hour of downtime. Beat that
Last edited by sonofsanta; 12th October 2012 at 11:55 AM.
12th October 2012, 11:53 AM #18
Love them guys.
They dont deal in horrible plastic cheap cases, they have great warranty and are nice people.
Last edited by RTFM; 12th October 2012 at 11:55 AM.
12th October 2012, 11:54 AM #19
@VeryPC have my vote. Awesome products, support and price. Let me know if you need more details
12th October 2012, 11:55 AM #20
If you only pay a fiver for your PSUs, I might have a suggestion as to why they account for 99.99% of your hardware failure...
Originally Posted by shadowx
12th October 2012, 12:03 PM #21
They will also do 5 year on-site warranty's.
Originally Posted by sonofsanta
At my previous place I payed less then 300 quid a pop for Core I3, 4Gb ram and Corsair SSD's.
The New cases from stone are very good and the chance of breaking is quite hard. The school i recently left bought a load of NovaTech machines which appear to be very plasticy cases from what they have said.
I used to have over 750 stone desktops and can't fault them in a single way!
12th October 2012, 12:05 PM #22
- Rep Power
I would personally recommend going for a branded machine. HP are in the fortune 500 top 10 so are a pretty save bet and although I'm not a massive fan Dell are up high as well. Both offer a 5yr warranty and depending on how many you are after can do custom machines to the level you'll need. Unless they are being used for massive graphical work
12th October 2012, 12:06 PM #23
Stone here, have done for the last 3 years - moved away from Dell.
Support from Stone excellent, engineers carry pretty much every part in the back of their cars. So if the problem is something else, they at least have the parts.
One thing I would say with Stone, never accept the first price. I'm sure your following your own financial guidelines when obtaining quotes, but I have to get at least 3 competing quotes and use these as bargaining. Just when you think you've got the best price, Stone always seem to come back with a better offer; so, never accept the first price.
12th October 2012, 12:10 PM #24
In terms of Cost HP/Dell never compete like for like IMHO plus the support can be a nightmare - with Stone I just called through said x was broken engineer turned up and fixed it the next day normally. Meanwhile I swapped out the machine with a temporary one.
Originally Posted by OPSDanni
12th October 2012, 12:10 PM #25
Don't you love companies who try their best to rip you off to begin with, then after many harassing phone calls and emails finally give you the right price
Originally Posted by FragglePete
12th October 2012, 12:12 PM #26
its called business...
Originally Posted by RTFM
12th October 2012, 12:13 PM #27
really?!?!?!?!?!?!?!?!?! whats that when its at home?
Originally Posted by glennda
12th October 2012, 12:14 PM #28
Thanks very much guys. Your input has given me ideas and some avenues to explore.
I have given both RM and Stone a phone call so now I'm waiting on their quotes. I didn't realise they can custom make some of the components so I will get back on their case after I've gotten their quotes.
With all that being said, I will try Novatech but I am reluctant to try HP as they try their damn hardest not to honour their warranty support.
12th October 2012, 12:14 PM #29
Would echo all the praise of Stone.
Originally Posted by glennda
12th October 2012, 12:16 PM #30
Originally Posted by tmcd35
Mmm, re-enforces my initial skepticism.
Originally Posted by FragglePete
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