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Hardware Thread, Vodafone Sure Signal in Technical; Hi Does anyone use the Vodafone Sure Signal? We are having all kinds of problems as you cant 'get into' ...
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    Vodafone Sure Signal

    Hi

    Does anyone use the Vodafone Sure Signal?

    We are having all kinds of problems as you cant 'get into' the system to set it an IP address, it relies on DHCP and as such doesnt get the correct internet stream

    Ellis

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    mwbutler's Avatar
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    VSS is a piece of carp that has never worked for the majority of people who were unfortunate enough to buy it. I spent hours trying to get it working for my parents and ended up giving up. On their forum there is (or at least was) a dedicated forum for VSS with guides and tips and so many people couldn't get it working it was unreal. VF just didn't care (they don't give a f*$% about their customers) so as a family we ditched our contracts when they ended and have never looked back.

    In short, browse their online forum and see if the tips work - the users there are actually rather helpful and knowledgeable...unlike their staff.

    Good luck!

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    It created a secure tunnel using VPN, check these ports are open think its UDP 500 to them. That might help.

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    twin--turbo's Avatar
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    get the IP, and then get DHCP to statical assign it.

    then make sure your firewall will allow
    123UDP
    50UDP/TCP
    4500UDP
    500UDP

    Took me ages of faffing to find out and get it registerd.

    The found out none of the phones that had been supplied and were needed to use the VSS were 3G, So it was a total waste of my time.

    JUNK.

    Rob

    The hope, pray , swear. And It may work.

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    Hi guys,

    I am sorry to hear that some of you have had some problems with the Sure Signal device.

    If you need help and support on this, we have dedicated Tech Team specialists on our eForum here who can help with any questions or problems you may have.

    Kind regards,

    Heidi
    Web Relations Team
    Vodafone UK

  6. #6

    ZeroHour's Avatar
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    I have one and other then it taking 24-48 hours to activate it works pretty well. When I plugged it in I thought it was broken initially since it wouldnt connect up but I believe it can just take a while to gain access to voda's system.
    I set its ip via DHCP reservation and forwarded the relevant ports through.

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    twin--turbo's Avatar
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    I looked everywhere for any decent information on the device, had to pice it together from 2-3 random forum posts.

    The documentation is/was appalling and I found no formal help for it.

    Not being able to set a static IP on it and not being able to get any decent diagnostic information out of it is a big let down as is the 3G only support.

    I would say it's not a BUSINESS device, and also a friend who is a Techi tried one at home and could not get it to work EASILY!

    Rob


    Quote Originally Posted by Heidi_Vodafone View Post
    Hi guys,

    I am sorry to hear that some of you have had some problems with the Sure Signal device.

    If you need help and support on this, we have dedicated Tech Team specialists on our eForum here who can help with any questions or problems you may have.

    Kind regards,

    Heidi
    Web Relations Team
    Vodafone UK

  8. #8

    ZeroHour's Avatar
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    Yeh a diagnostics screen/page would be useful.
    RE: 3G only, thats a limitation of Femtocell tech I believe as only 3G supports it.

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