After almost a year out, I am now back in Education!
Higher Education that is - at Salford University :D
Not Quite sure what my Job Title is yet as it was typo'd on the initial email, and the JD had it as Exchange Engineer
From the interview it was basically broad 3rd Line Support, and the title of "Officer" was mentioned in passing
so, until told otherwise, I am a 3rd Line Support Officer...