Alternative support providers
Hi all, as part of a cost cutting and efficiency drive at our school I've been asked to find alternative IT and SIMS support. We use the county LEA at the moment and it has been deemed too expensive. Would like to hear any suggestions, recommendations, or horror stories from anyone who has travelled this road before.
I'm based in the West Midlands and have a team of two techs with me to look after a site with 500 machines. One tech is a hardware specialist and the other builds linux servers as a hobby. I do the planning, organisation, and politics. We are currently in the process of migrating from an RM CC3 network to a vanilla setup and we are looking to go down the virtualisation path next year.
We reckon we could cope with most things between us apart from server disaster and SIMS not doing what it says on the tin.
To date all I have is a quote from Capita for SIMS support.
Forum Mods please feel free to move this thread if Im in the wrong section.