Misco question - Manufacturer's warranty
We purchased 5 WD15EARS drives from Misco back in March.
Today, one of them started playing silly beggars and WD's diagnostics disk confirmed that it's needing replaced.
I phoned Misco, who said I need to go through WD because they only supply the drive with a manufacturer's warranty.
I looked up the site:
Western Digital Caviar Green 1.5TB Advanced Format - Misco.co.uk
This product has a limited warranty of:
36 months for parts
This manufacturer warranty is provided by Western Digital.
Support Phone Number: 0870 720 8740
This warranty is supplied by Misco on behalf of WD"
So we need to pay for a courier to come collect it, and WD will pay for the return courier.
At the risk of sounding stupid here - are Misco allowed to do this? The narky guy at Misco was quite convinced they were. It's the first time I've ever encountered this.