Better change my torrent times then......... ;)
9pm to 9:59am is the best time by the looks of it.
well i guess that just ended their reign as one of the best ISPs for downloads
I might downgrade from 20mbps now as it hardly seems worth it.
Am I reading this correctly, the only time I'm going to have any chance of getting near to my 10mb broadband speed is between 9pm - 10am, and for an hour at 3pm every day, because they're throttling my top speed to 2.5mb the rest of the time? (I'm on the 'M' package)
I pay them £17.99 per month for up to 8MB broadband but because of my distance from the Exchange I only get 0.5MB. A friend of mine relatively close by pays £8.99 per month and gets about 5MB.
I understand the whole distance thing and it's probably more responsibility of BT to get better cables laid but it still winds me up that I have to pay more on ADSL for poor speeds than most others who get great speeds.
Just get Virgins 50mb service, you get no throttling then.
Virgin's advert's should read:
"You can have an really fast internet connection, provided you don't actually use it for anything that will max it out" or
Buy games online ? We will throttle your bandwidth.
Buy movies online ? We willl throttle your bandwidth.
Want to download a large patch ? We will throttle your bandwidth.
Virgin - conning you because we can.
Isn't the point above that instead of all traffic being limited, known streaming media sites (iplayer, 4oD etc) will be excluded from it?
Traffic management - Virgin Media Shop
Seems to me that they take your money for a service they can't deliver - [ just like their trains & crappy mobile service ]. Virgin are crap at everything !!
The only throttling they do on the 50mb service is on upload, I don't fileshare I just download lots and lots, Downloading is not throttle on Virgin 50mb.
I still hate their customer service, but really I don't see the issue with them and why so many hate them.
They sell exactly what they advertise. You can download 24/7 for no extra cost. I've had little to no downtime in the years i've had them. Just hate having to call their customer support...
Personally I prefer to pay for a service that works 99% of the time and have poor support when it fails, than pay for a service that at it's best won't meet what you pay for, charges me extra when I use it a lot, and only marginally better customer support for the 1% of the downtime they still get.
Mobile phones, broadband and TV services get away with constantly changing the terms of their contracts (read: breaching the terms by default) but if you breach the terms you soon know about it.