Ok, Slight change of question then if you don't mind guy's. What is the difference in the day to day job role of a Network Manager and an ICT Technician?
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Ok, Slight change of question then if you don't mind guy's. What is the difference in the day to day job role of a Network Manager and an ICT Technician?
If there is only one person in the school, then nothing, just the title and the payQuote:
Originally Posted by simongrahamuk
If there are more, then its standard boss/underling. boss does software and paperwork, underling does the firefighting
I'd suggest some of the following:
Responsability for more than one technician
High level problem solving - network equipment + servers
Dealing with manglement, including some input to SMT on future development of systems
A 2nd / 3rd line of support for ICT Technicians to escalate issues to
Work on own initiative to identify and solve problems before they affect the system
Easy, the technician can't delegate further ;)
NM = General dogs body with bigger dogs biting you constantly
Technician = Small but growing dog usually nipped and kept contained by bigger dog (NM)
NM + Technician = Utter dog hell. Rottweilers biting you, dobermans chasing you, and little nipping whiners constantly snapping at your heels
I'm probably the third.
Here, here! I guess this sort of question is designed for those in secondary schools??Quote:
Originally Posted by Midget
What is your role as IT Manager/Technician?
My official title is Network Engineer - which isnt really a very accurate job description - but hey I get quite a bit more than a technicians pay (but less that the network manager by quite a bit)
We have a slightly different structure here than a lot of schools I think. NM is obviously in charge, but Im in charge of all the technical stuff, and then 4 technicians - so its kinda a 3 tier thing
What does your job involve? - Daily routine, what are you responsible for?
Im responsible for looking after all the servers - 7 of them, as well as all switches, access points etc. Any technical problems with the above get directed to me as well as installing any new of the above. Backups, new software, user creations all are my responsibility too. Oh and all the Apple Macs :(
As well as all that, I do quite often get my hands dirty doing the mundane stuff as well, ghosting, fixing printers, basic hardware problems etc, due to the fact the technicans are quite often all out doing classroom support.
I never feel anything is below me though, Im happy to do anything (apart from classroom support!)
And what are your plans for the future in your current role? (the dreaded 5 year plan?!)
Impossible to say really, because as much as I love this job, unless theres a way to actually move up in terms of pay, Im very unlikely to be here in 5 years - money doesnt motivate me but I struggle at the minute living in the South.
But my aims for the next year or so are just general improvement of the network, make it quicker, more secure, get a proper firewall solution in place, resist NM trying to get is onto CC3 (!) etc :p
What is your role as IT Manager/Technician? i fix repair all computer and network probs including tvs vidios projectors overheads (most things eletrical except photo copeir and lights)
What does your job involve? - Daily routine, what are you responsible for?
i do 12 hours a week ( 40 most) and this involves backups and as discribed above i also pat test. also help with new sofware and hardware buying ( assisting ict cord)
And what are your plans for the future in your current role? (the dreaded 5 year plan?!) hopefully getting more hours but i dont know yet?
Whole school IT, Procurement, Design, Planning, Strategic T and L for ICT, Security, Consultancy, Development, Testing, Disaster recovery plan (including backups), Health & Safety IT, Statistics of ICT T & L, Phsycologist for the Staff using ICT, Teaching both Staff and Pupils and hands on solution finder for anything that plugs in. If I were to change jobs i would find life a little boring to say the least, days and months fly past and there is never a dull moment especially when webman and myself get our heads together eh webman :D
Too right :twisted:
apparently im the Senior ICT Technician. didnt thin i was that qualified :D
My job is boring...
IT technician... but, the coordinator has said im in charge of the hardware and the NM is in charge of the software. hence the reason why i need to move, as im starting to get bored and frustrated.
Witch - are you sure we're not the same person? lol
My job description and current level of job satsifaction seem to be on par with yours!
Did you get any thanks at the end of term? I didn't not one - yet i've had staff emailing this hol already. As the lone technician in school I almost don't exist, I have to attend TA meetings but am told at every juncture that 'this doesn't apply to you' but never told what does apply. I installed a 22 pc suite on my own and didn't receive any acknowledgement at all!
I am senior IT Technician. But i basically do the network managers job role. I look after all the servers and perform any upgraded and installs etc.
Ross
I'm an IT tech:
Day to day:
General user support and troubleshooting
Backups
VC/AV support
hardware installation/maintainance
Random other stuff i've had to do:
Move big sqaure bales (300kgs...)
Drive pickup trucks
Audio tech for the music dept (things like fixing Korg M1s and the like)
so all in all your average techie job.