Teaching how to "Office"? How?
There has been some discussions recently, about OSS vs MS Office (2003v2007v2010) and the discussions went along the lines of "We should teach people to do the tasks (aka, teach them to word process) rather than teach them the application.
Now I can see how you can do some of this, at a basic level with most things; you can teach a person to program, then you can teach a person how to use C+, or VB, or Java etc etc.
But beyond teaching people the layout of a keyboard, and the basic principles of layout/formatting (spaces/punctuation go here, paragraphs go here, pink on red backgrounds DO NOT WORK!)
How DO you teach generic word processing, and for the matter, how do you teach them generic database, generic presentation, and generic spreadsheets, without teaching them Word/Excel/Access/Powerpoint?
The features of each competitive program differ; for example, the formula within Google spreadsheet are technically the same formula used in excel, except they write some of the functions the other way round in google than they do in excel!
A lot of people who were used to the likes of Office 2003, find office 2007/2010 very difficult to use, because where they normally go to find certain features is completely different.
So other than teaching people basic english usage, mathematics, and the principles of design, how DO YOU teach these things without teaching someone the specific program, within a young education environment? Does anyone do this, or do we just teach X program and hope they pick up how to do these things?