Just a quick straw poll from you guys really. When you're going away on holiday, or even when you leave a place, do you provide a handover, and if so - to what extent?
:roll:
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Just a quick straw poll from you guys really. When you're going away on holiday, or even when you leave a place, do you provide a handover, and if so - to what extent?
:roll:
no. not required to do so.
Even if not required to leave a handover, I usually drop an email across, informing my NM what's outstanding and who might nag him for something in my absence (eg if I've not managed to get something done). I don't do it because I have to, I do it out of politeness.
I guess this brings another question: is it OK to drop everything like a stone and expect your colleagues to pick it up?
(specifically relating to holidays here)...
As all the jobs are in our job tracker I would assign them to who was left I suppose if there were ones that I weren't going to get done before I left.
Ben
There's at least two people who know system XYZ here. So if one of them is on holiday, ill or has a fatal accident 'picking it up' is a non-issue.Quote:
I guess this brings another question: is it OK to drop everything like a stone and expect your colleagues to pick it up?
We're pro-rata. We don't work school holidays.
Geoff,
Are you workmates also a geeky as you are? From other posts you give the impression that your set up is 'highly customised'.
Yes, If I am going to be off on holiday I leave a big list of outstanding jobs that need to be complete and the Technicians just work through them and tick them off as they go.
As I'm from an 'industry' background, I always prepare a handover, written or email. It's just the one thing that I think is important - not keeping colleagues appraised of your work is, IMO, unfair on them.
The last thing I would want is someone to be busy and something to land on their desk that they didn't know about or haven't dealt with before (but I had).
(and in my situation, that can sometimes happen).
Call me suspicious but why are you asking at all. Are you tempted no to ;)
Varying degrees of geekyness. But basically, there's at least 3 of us who can have a stab at any windows server stuff. Two or three (depending on the paticular area, one of the guys is still learning as I've mentioned) who can crack Linux problems/installs/whatever. Desktop support is fair game for all.Quote:
Originally Posted by NetworkGeezer
Is that who ever cant hide the fastest ;)Quote:
Originally Posted by Geoff
Russ
An email / written note for reference at least 2 days before and then on the day before a verbal conversation to flesh things out.
I have been dumped on before by people going on holiday and jobs being left undone ... and some have ended up causing nasty problems ... I keep promising myself that I would not get into that position again but now it is not support stuff I have to worry about but other things too.
It's just plain weird really- but have you noticed that technicians can never hide fast enough ;-)Quote:
Originally Posted by russdev
I always try to do an e-mail to the team so we know whats done and not done etc, I feel it polite to do so.
I've been left to hold the fort on a couple of occassions, and since myself & the NM have a good working relationship I've always been informed of what's what.
Heh, I was called over the radio today by one of the site staff, asked where I was. So I replied then I got the "Okay, Mr. Such-and-such is on his way down to see you". Yeah, cheers... :roll: :PQuote:
Originally Posted by kingswood