Staff IT Training ideas
I am going to be running some 'drop in' sessions for our staff over the next 4 weeks. I am just going to cover simple everyday problems that they may come across such as...
why doesnt my IAWB work
I cant access SIMS
Using the room booking system
Accessing thier school email from home
Just easy trouble shooting for themselves before calling us (yes i will stress the importance of turning it off and on again :p)
Can any of you think of anything else that would be good to cover?
How to read Office 2007 docs in anything else or vice versa (compatibility pack)
How to set up internet at home - changing proxy etc
How to get external speakers to work on a laptop (you'd think it was easy, but no...)
How to adjust power/hibernation/standby settings on a laptop or computer
How to set a password on sensitive documents
How to use the printers
How to change a password and what makes a good password
(and that was just today!!)
Why giving your IT department cakes and biscuits is a good thing.
Hmmm... hard to think of legitimate things that aren't already covered.
Perhaps something like - what can I and what can't I do with my LFT (assuming you have those)?