Originally Posted by
SteveBentley
In the Uni I work at it there are both ways of working - a central Computing Services department who look after infrastructure and communal facilities and then teams within each school who look after stuff specific to their department and local infrastructure and facilities.
The central team is bigger and people have more specific responsibilities - one team looks after the network, one team does the servers, one team does purchasing, one team does helpdesk. Here in the schools we are much more jack of all trades - in effect the three of us here are a microcosm of the whole of Computing Services.