How many ICT Technicians at your School???
I have been asked to come and help sort out some ICT problems within a school in Norfolk. I was really surprised to find that there was not a stand alone ICT support department?! Instead the ICT system and network management and first, second and third line support is covered by 2 ICT teachers that teach for at least half of their week?
Can you guys let me know what the ratio of ICT technicians to computers/users is at your school, schools you have worked in?
Thanks in advance for any responses,