Anyone Living in the Canterbury area on Be Unlimited?
I've been having major issues with speed for about 3 weeks now, and not really getting anywhere with their technical support who are basically blaming the phone line, although there's nothing actually wrong with the line according to BT, and phone calls are lovely and clear through it.
For the first 2 months I was getting good performance of between 8-10mbs which is good considering I'm only paying for the Be Value package, but this suddenly dropped to around 1mbs about 2 weeks ago, and has sat there ever since. There was a total outage last weekend, which was fixed by Sunday afternoon, and I was hoping maybe this would resolve the speed issues as well, but it hasn't. My upload speed is fine, but download speed is depressingly slow. It's also very inconsistant, one second it will be 1.5mbs, the next it will be 0.5mbs on speedtest.net is averages to just under 1mbs. Damned annoying!
Basically I'm after just one other person on be-unlimited who is connected to the Canterbury exchange who may be having the same problems, so I can then e-mail back their technical support with that information and get them to do something about it! It's a long shot I know, but gotta try somewhere!