Excellent I.T. Provision and Support
I'm interested to hear from anyone who knows of a school or organisation (anywhere) that has excellent I.T. provision and I.T. Support.
In the same way that some of our teaching staff spend time in other schools my team and I try to do the same with local schools but really I'm after the name(s) of schools or businesses with excellent support in the aim that myself or my team can go and visit to pinch ideas.
Also, what would you guys suggest are the key to good I.T. Support departments? Not so much the obvious, e.g. "good customer service skills" but more like, a well managed piece of help desk software, remote control software for teachers to control student Internet access etc.
I look forward to your responses.