Advice for anyone buying SMART SENTEO system
Not sure if this is in the right forum
Just recieved delivery of our shiny new SENTEO student response system and what a PITA it's been, the software that comes with it on a CD requires activating but if you follow the instructions that come with the software it asks you to click "find license key" button the catch is there isn't one!
I e-mailed SMART a week ago and they replied this morning (with apologies i must admit, but a week for support requests is taking the pi$$ a little)
apparently the software that comes on the disc is a different version to the one they wrote the instructions for and you can't activate the software that comes with it(confused? i was!) so you have to go to the smart website and download the software(something about having senteo service pack 1 for it)
--------not sure if this next bit applies to everyone--------------
Then when i finally got to "find license key" it continually says "plug reciever into available USB port) which i did and clicked okay and it popped up again and again and again....
Had to go into device manager and delete it then re-plug it back in and finally it accepted it after another 10 clicks of "retry"
eventually all sorted and it looks like a decent bit of kit but a slight PITA to get setup hope this helps anyone else having problems or who are about to purchase SENTEO
